Windows lockout

  • Thread starter Thread starter cedarboy
  • Start date Start date
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cedarboy

Running Windows xp pro, when I boot up on my son's computer I only get as far
as the welcome screen. After a few seconds a McAfee warning message saying a
suspect file has been detected and they strongly recommend running virus scan.
No can do because I can't get into Windows. Clicking on a user icon logs you
out of windows without ever logging you in. The kid thinks that something
bad came in over AIM. I've tried going in through safe mode. No deal.
Requires admin password which I have no clue about.

Any ideas out there?
 
If you have another machine, you could take the hard drive out of the
infected one and put it in as a secondary in the other machine and then
scan it for any viruses.

You could also try creating a "rescue disk set" from another machine and
do a DOS scan of the machine.
 
cedarboy said:
Running Windows xp pro, when I boot up on my son's computer I only get as far
as the welcome screen. After a few seconds a McAfee warning message saying a
suspect file has been detected and they strongly recommend running virus scan.
No can do because I can't get into Windows. Clicking on a user icon logs you
out of windows without ever logging you in. The kid thinks that something
bad came in over AIM. I've tried going in through safe mode. No deal.
Requires admin password which I have no clue about.

Any ideas out there?
Click to expand...

What make of computer? If it is one of the brand names such
as a Dell or HP, try this. Log on as Administrator, leave the
password line blank and enter. It might get you into the system.
If not, read the Quick Start or Install instructions since it
might be possible that there is an Administrator's password. The
final resort, again if it is a branded system, is to call its
Tech Support.
 
Use the original Administrator account delivered with XP:

1. Reboot
2. At Welcome screen, type CTRL+ALT+DEL+DEL (keystrokes not words)
3. Type Administrator
4. Enter password (or click OK if you never assigned password to the XP
Administrator account)

If you get in, try disabling McAfee using MSCONFIG, Startup tab and reboot
 
Kirrin said:
If you have another machine, you could take the hard drive out of the
infected one and put it in as a secondary in the other machine and then
scan it for any viruses.

You could also try creating a "rescue disk set" from another machine and
do a DOS scan of the machine.
Running Windows xp pro, when I boot up on my son's computer I only get as far
as the welcome screen. After a few seconds a McAfee warning message saying a
Click to expand...
[quoted text clipped - 5 lines]
Any ideas out there?
Click to expand...
Click to expand...

Kirrin,

This is a laptop, the broken one is a Dell desk top. I might try your rescue
disk idea. Thanks.
 
Larry said:
Use the original Administrator account delivered with XP:

1. Reboot
2. At Welcome screen, type CTRL+ALT+DEL+DEL (keystrokes not words)
3. Type Administrator
4. Enter password (or click OK if you never assigned password to the XP
Administrator account)

If you get in, try disabling McAfee using MSCONFIG, Startup tab and reboot
Click to expand...

Larry,

Tried. Can't get in though the administrator screen no how. It tries, says
lodaing ersonal settings," then "saving settings," then it goes back to
where I started. Thanks for trying.
[quoted text clipped - 16 lines]
final resort, again if it is a branded system, is to call its
Tech Support.
Click to expand...
Click to expand...
 
Can you bring it up in Safe MOde with that Adminstrator account name
Have you tried Recovery Console?

cedarboy said:
Larry said:
Use the original Administrator account delivered with XP:

1. Reboot
2. At Welcome screen, type CTRL+ALT+DEL+DEL (keystrokes not words)
3. Type Administrator
4. Enter password (or click OK if you never assigned password to the XP
Administrator account)

If you get in, try disabling McAfee using MSCONFIG, Startup tab and reboot
Click to expand...

Larry,

Tried. Can't get in though the administrator screen no how. It tries,
says
lodaing ersonal settings," then "saving settings," then it goes back to
where I started. Thanks for trying.
[quoted text clipped - 16 lines]
final resort, again if it is a branded system, is to call its
Tech Support.
Click to expand...
Click to expand...
Click to expand...
 
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