windows installer

[sue]

trying to install hp all in 1 1600. have downloaded the
driver and have cd, but gwt message before install
complete...the windows installer service could not be
accessed-running in safe mode? or windows installer not
correctly installed...any help???thanks sue

 

[Pavel A.]

So are you indeed working in safe mode?
Does this software require administrator rights to install it, and you are not administrator?