Windows Installer

  • Thread starter Thread starter Arlene
  • Start date Start date
A

Arlene

I am going crazy trying to figure out what the heck is
going on with my windows installer and possibly just the
ADOBE programs. Anyone else having problems with it?? I
get the you must be in saftey mode or windows installer's
not properly set up. Can't down load them, can't remove
them. There's a couple other program's that way too. I
have about exaughsted myself and am going crazy. Toshiba
tell's me to contact Microsoft, Mircosoft say's contact
Toshiba for free support. HELP
 
its not just adobe. I can't remove or change norton's
either. Some files will go away fine. Other's won't
play that game.. Please can someone help me, tell me
where to look for the problem??

Arlene
 
Just exactly what software do you have installed. Several applications, System Restore, Norton Clean Sweep, Go Back etc all have similar purpose, but can casue conflicts.

Go and get Belarc Advisor - www.belarc.com

It's a free download and will make a full inventory of your PC, all hardware, serial numbers, Software [including Product Key and ID]: it also will identify all Microsoft Updates installed and if any are not properly installed.

Get this inventory and tell us what you are running, then we may better assist you.

In advance of that: and if you can't be bothered. I would believe that your system, files / application files / registry entries are all in some smaller or greater way corrupted. especially if you have been attempting to uninstall / re-install any of these products - MOST likely if you have attempted to remove Norton's - It just will not do a clean uninstall in every instance where I have used the 'unistall' shortcut.

You may need to get the Norton's support information on how to remove it.

Here's a link to Symantec' how to reinstall:
http://service1.symantec.com/SUPPOR...56d8e0076b346&dtype=&prod=&ver=&osv=&osv_lvl=

Now it may also end up saving you some great deal of time if you do a repair install of XP.

When you see the "Welcome To Setup" screen, you will see the options below
This portion of the Setup program prepares Microsoft
Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.
Press Enter to start the Windows Setup.
Accept the License Agreement and Windows will search for existing Windows installations.
Select the XP installation you want to repair from the list and press R to start the repair.
Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.
Blaster worm warning: Do not immediately activate over the internet when asked, enable the XP firewall before connecting to the internet. You can activate after the firewall is enabled. Control Panel - Network Connections. Right click the connection you use, Properties, and there is a check box on the advanced page.
Reapply updates or service packs applied since initial Windows XP installation. Please note that a Repair Install from the Original install XP CD will remove SP1 and SP1 will need to be reapplied. When to reapply SP1
Activation
What happens when you change a motherboard or move a hard drive depends on the accumulated changes made within a 120 day period since initial activation. As a precaution the windows\system32\WPA.DBL and WPA.DBL should be copied to a floppy before doing a repair install.
It also depends on the version of Windows XP intended for the move.
 
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