Windows Installer Cannot Be Accessed

  • Thread starter Thread starter Ken
  • Start date Start date
K

Ken

The prohlem I am experiencing on a Windows NT4 server is
described in KB315346, and the following fixes that I have
tried have not worked (Some of these fixes seem to be
specific to Windows 2000 or XP, but I tried them anyway.):

1. The fix described in the above article, which is
supposed to be for NT4 and Win2000 Servers does not work
with NT4. The fix has a Method 1, and if this does not
work (as it did not for me,)a Method 2. Method 2, step 3
is to run the following command at the command prompt:

attrib -r -s -h c:\winnt\system32\dllcache

The directory "dllcache" exists in this location on our
Windows 2000 servers but not on our NT4 servers. I tried
the rest of the steps in the fix anyway, and was able to
give the three msi files .old extensions, but still could
not install the new version of Windows installer. I still
got the same message as before.


2. I have also tried the WI.zip file (from www.kellys-
korner-p.com/xp_w.htm), but got the following
message "Cannot import D:\WI.reg. The specified file is
not a registry script. You can import only registry files."


3. I also tried running the following from the command
prompt:

msiexec /unregister

And when that completed,

msiexec /regserver

And although these both ran without error this did not
change the behavior above.


4. Again from the command prompt, running the following XP
fix:

regsvr32 msi.dll

and then:

SFC /SCANNOW

Does not work in NT4.
 
With NT why not dwnload a new copy of installer and run it,you shoul
also be able to open services,double click installet,select,run automaticall
rather than the default setting,manual.
 
Acually that was the first thing I tried. When attempting
to install the latest copy of installer, apparently you
need the old copy, because the message I get at first
is "Preparing to install" and then "The Windows Installer
could not be accessed." Setting the Windows installer to
run automatically also makes no difference in the behavior.
-----Original Message-----
With NT why not dwnload a new copy of installer and run it,you should
also be able to open services,double click
installet,select,run automatically
 
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