Windows Installer cannot be accessed

  • Thread starter Thread starter Ken
  • Start date Start date
K

Ken

The prohlem I am experiencing is described in KB315346.
However, the fix, which is supposed to be for NT4 and
Win2000 Servers does not work with NT4. The fix has a
Method 1, and if this does not work (as it did not for me)
a Method 2. Method 2, step 3 is to run the following
command at the command prompt:

attrib -r -s -h c:\winnt\system32\dllcache

The directory "dllcache" exists in this location on our
Windows 2000 servers but not on our NT4 servers. I tried
the rest of the steps in the fix anyway, and was able to
give the three msi files .old extensions, but still could
not install the new version of Windows installer. I still
got the same message as before.
 
I tried this fix. After step 2, double clicking on WI.reg,
I received the following message:

"Cannot import D:\WI.reg. The specified file is not a
registry script. You can import only registry files."
 
For the installer problem:
To resolve this behaviour, unregister, and then re-register Windows Installer.
This procedure corrects most situations, and does not affect any
currently-installed program that uses the Windows Installer.
To unregister and re-register Windows Installer:
Click Start, and then click Run.
Type in the Open box: msiexec /unregister and then click OK.
Click Start, and then click Run.
Type in the Open box: msiexec /regserver click OK.
Type commands exactly, including the space between c and /.
This will not affect programs which use Windows Installer that are already
installed.
or
Windows Installer error
Go to Start/Run and type: regsvr32 msi.dll
then
Go to Start/Run and type
SFC /SCANNOW
Make sure you have your WinXP CD in the CD Drive before executing the SFC
command.
 
I tried both procedures. After the unregister and register
procedure I got the same messages as before that stated
that Windows Installer cannot be accessed. I also tried
the second procedure, but when I typed SFC /SCANNOW I got
the error message: "Cannot find the file 'SFC" (or one of
its components). Make sure the path and filename are
correct and that all requred libraries are available.

I note that this second procedure says to make sure the
Win XP CD is in the drive. I did put the Win NT 4 Server
CD in the drive, but I suspect this does not work with Win
NT 4. Several of the other fixes for this problem have
referred to Windows XP fixes rather than Windows NT4
fixes, even though the fixes come up in Knowledge Base
when limiting the search to Windows NT4.
 
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