Windows Fax

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

Setting up new computer (XP Home) and am having problems installing Windows
Fax and need help.

I am going through Control Panel/Add or Remove programs/Add/Remove Windows
Components/Fax Services.

The problem is some necessary files cannot be located on the CD. I found the
first of these on my old Hard Disk, but am stuck after this looking for
confdent.cov.

My modem is connected as suggested.

I'm sure I never had this problem with previous computers.

Also, can someone let me know where the previous logs are stored so I can
copy them across.

Thanks

Bill
 
Hello Bill:
I had tried to install Win XP Fax also, got the 'need SP2 CD' notification,
ordered the SP2 CD, tried to install and got zip. Nada. Then further research
told me I had to expand a long list of files, which I did, then tried to
install, and I had success..or so I thought. Start/All
programs/Accessories/Communications/Fax...EMPTY!!!

I followed Jon's instructions, making certain the files are expanded and in
the correct directories (they are), and STILL have an empty Fax program file.
My modem works, I get indications of a successful install, click on Finish,
but ... nothing.

Win XP Sp2, Dell Latitude C610 (laptop) integral PCtel 2304WT V.9x MDC Modem
Data/Fax (got this from the diagnostics Query Log). The modem can dial out
with no problem, and diagnostics indicates that it is functioning properly.

Jon's post is inserted here:
Easier to install it prior to installing SP2 than after it - not impossible,
but a little tricky after SP2 is installed

Have a look in c:\windows\i386 and c:\windows\system32\dllcache for the
files that the wizard prompts for

ie

fxscfgwz.dll
fxsclntR.dll
fxscount.h (expand from fxscount.h_ )
fxsperf.ini (expand from fxsperf.in_ )
fxsroute.dll
fxssend.dll

Copy them to c:\windows\system32

(you will need to "expand" some of the files before copying
eg to expand fxscount.h_ to fxscount.h use the command "expand fxscount.h_
fxscount.h" at a command prompt)

These files should NOT be placed in c:\windows\system32 but in these
locations...

fxsext.ecf ( expanded from fxsext.ec_ ) in c:\windows\addins

Place the .cov files in

C:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFAX\Common Coverpages

(create the MSFAX and "Common Coverpages" subfolders if they don't already
exist)

ie
confdent.cov (expanded from confdent.co_ )
fyi.cov (expanded from fyi.co_ )
generic.cov (expanded from generic.co_ )
urgent.cov (expanded from urgent.co_ )

When all the files are in position the installation should proceed smoothly

Hope this helps

Jon


Richard
(e-mail address removed)
 
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