Windows Explorer Error When Trying to View My Documents etc.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello, and please excuse my ignorance, I am in no way very knowledgeable when
it comes to PC's, even though I work with them. Please I am going nuts. I
cannot view My Documnets or most other files, I keep getting that pop up
where XP wants to send an error report, then my PC freezes.
 
By the by if you Start>Run>%userprofile%\My Documents>OK ;then what happens?

I shall also suggest you to go through the following KB Article:-
How to take ownership of a file or folder in Windows XP

http://support.microsoft.com/?kbid=257518

regards,
S.Sengupta[MS-MVP]



S.Sengupta said:
Open Event Viewer and try to find out what's causing the problem and
kindly post back.
http://support.microsoft.com/?scid=308427

regards,
S.Sengupta[MS-MVP]


Hello, and please excuse my ignorance, I am in no way very
knowledgeable when it comes to PC's, even though I work with them.
Please I am going nuts. I cannot view My Documnets or most other
files, I keep getting that pop up where XP wants to send an error
report, then my PC freezes.
Click to expand...
Click to expand...
 
Thanks, I will read those articles. In the meantime, I tried what you
asked...at first I tried my name, then My Documents, no go, couldn't find it
by that name. Then I tried typing just the file name, and it worked, fast and
without error. I tried several other files besides My Documents, and they all
worked great. Should I just access the files this way? Again thanks for the
prompt response!

S.Sengupta said:
By the by if you Start>Run>%userprofile%\My Documents>OK ;then what happens?

I shall also suggest you to go through the following KB Article:-
How to take ownership of a file or folder in Windows XP

http://support.microsoft.com/?kbid=257518

regards,
S.Sengupta[MS-MVP]



S.Sengupta said:
Open Event Viewer and try to find out what's causing the problem and
kindly post back.
http://support.microsoft.com/?scid=308427

regards,
S.Sengupta[MS-MVP]


Hello, and please excuse my ignorance, I am in no way very
knowledgeable when it comes to PC's, even though I work with them.
Please I am going nuts. I cannot view My Documnets or most other
files, I keep getting that pop up where XP wants to send an error
report, then my PC freezes.
Click to expand...
Click to expand...
Click to expand...
 
Press Win+R keys and in the Run [in the blank area]
Just copy and paste the following:-
'%userprofile%\My Documents' [Without any quotes] and hit the Enter
key.Do you get anything?

regards,
S.Sengupta[MS-MVP]
Thanks, I will read those articles. In the meantime, I tried what you
asked...at first I tried my name, then My Documents, no go, couldn't find it
by that name. Then I tried typing just the file name, and it worked, fast and
without error. I tried several other files besides My Documents, and they all
worked great. Should I just access the files this way? Again thanks for the
prompt response!

:

By the by if you Start>Run>%userprofile%\My Documents>OK ;then what happens?

I shall also suggest you to go through the following KB Article:-
How to take ownership of a file or folder in Windows XP

http://support.microsoft.com/?kbid=257518

regards,
S.Sengupta[MS-MVP]



S.Sengupta said:
Open Event Viewer and try to find out what's causing the problem and
kindly post back.
http://support.microsoft.com/?scid=308427

regards,
S.Sengupta[MS-MVP]



Frustrated wrote:


Hello, and please excuse my ignorance, I am in no way very
knowledgeable when it comes to PC's, even though I work with them.
Please I am going nuts. I cannot view My Documnets or most other
files, I keep getting that pop up where XP wants to send an error
report, then my PC freezes.
Click to expand...
Click to expand...
Click to expand...
 
I did start-run then copied - paste exactly what you had, minus the quotes,
and the My Documents window appeared, and I was able to access my files.

S.Sengupta said:
Press Win+R keys and in the Run [in the blank area]
Just copy and paste the following:-
'%userprofile%\My Documents' [Without any quotes] and hit the Enter
key.Do you get anything?

regards,
S.Sengupta[MS-MVP]
Thanks, I will read those articles. In the meantime, I tried what you
asked...at first I tried my name, then My Documents, no go, couldn't find it
by that name. Then I tried typing just the file name, and it worked, fast and
without error. I tried several other files besides My Documents, and they all
worked great. Should I just access the files this way? Again thanks for the
prompt response!

:

By the by if you Start>Run>%userprofile%\My Documents>OK ;then what happens?

I shall also suggest you to go through the following KB Article:-
How to take ownership of a file or folder in Windows XP

http://support.microsoft.com/?kbid=257518

regards,
S.Sengupta[MS-MVP]



S.Sengupta wrote:

Open Event Viewer and try to find out what's causing the problem and
kindly post back.
http://support.microsoft.com/?scid=308427

regards,
S.Sengupta[MS-MVP]



Frustrated wrote:


Hello, and please excuse my ignorance, I am in no way very
knowledgeable when it comes to PC's, even though I work with them.
Please I am going nuts. I cannot view My Documnets or most other
files, I keep getting that pop up where XP wants to send an error
report, then my PC freezes.
Click to expand...
Click to expand...
Click to expand...
 
How do you mean you cannot view your documents?Please explain further. Is the
error report coming up when you open IE?
 
I don't use IE. When I use WINDOWS EXPLORER to access my files, my computer
freezes and I get that dilogue box prompting me to send an error report,
which I never do. However if I double click on my computer, or use 'run' to
access my files, I have no problem.
 
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