Windows Explorer & avi error

  • Thread starter Thread starter stav
  • Start date Start date
S

stav

Hi. Probably 5 times out of 10 when I click or double click on an avi file I
get the following error message:

OS: Windows XP Professional, SP2
CPU: AuthenticAMD, AMD AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX @
1000 MHz
Application data:
VmVyc2lvbjogV2xGQlhVSlFWRlphUkU1RFJrTlZKQ2xTT3lRN1ZpQXN
BQWRWUHlFOEl6QnpaSHQrZHpNa0lqc2tJelpGY25SOWVHcC9SemM3Uj
NKNGIzRkRNUT09DQpJbWFnZUJhc2U6IDBBQjIwMDAwDQpFaXA6IDNDQ
UNFQjANCkVheDogQUREMDAwMA0KRWN4OiBBQzk0Qzk4DQpFZHg6IDAN
CkVieDogMA0KRXNpOiBBQzk0QkUwDQpFZGk6IDk1NDAwMDANCkVicDo
gM0RBRTY0Qw0KRXNwOiAzREFFNTIwDQotMQ0KQ29kZSA9IFsyMDRdDQ
otIDANCi0gMjA0DQotIDIyNw0KLSAwDQotIFtdDQo+IEM6XFdJTkRPV
1NcRXhwbG9yZXIuRVhFDQo+IEM6XFdJTkRPV1Ncc3lzdGVtMzJcbnRk
bGwuZGxsDQo+IEM6XFdJTkRPV1Ncc3lzdGVtMzJca2VybmVsMzIuZGx
sDQo+IEM6XFdJTkRPV1Ncc3lzdGVtMzJcQURWQVBJMzIuZGxsDQo+IE
M6XFdJTkRPV1Ncc3lzdGVtMzJcUlBDUlQ0LmRsbA0KPiBDOlxXSU5ET
1dTXHN5c3RlbTMyXEJST1dTRVVJLmRsbA0KPiBDOlxXSU5ET1dTXHN5
c3RlbTMyXEdESTMyLmRsbA0KPiBDOlxXSU5ET1dTXHN5c3RlbTMyXFV
TRVIzMi5kbGwNCj4gQzpcV0lORE9XU1xzeXN0ZW0zMlxtc3ZjcnQuZG
xsDQo+IEM6XFdJTkRPV1Ncc3lzdGVtMzJcb2xlMzIuZGxsDQo+IEM6X
FdJTkRPV1Ncc3lzdGVtMzJcU0hMV0FQSS5kbGwNCj4gQzpcV0lORE9X
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0ZW0zMlxTSERPQ1ZXLmRsbA0KPiBDOlxXSU5ET1dTXHN5c3RlbTMyXE
NSWVBUMzIuZGxsDQo+IEM6XFdJTkRPV1Ncc3lzdGVtMzJcTVNBU04xL
mRsbA0KPiBDOlxXSU5ET1dTXHN5c3RlbTMyXENSWVBUVUkuZGxsDQo+
IEM6XFdJTkRPV1Ncc3lzdGVtMzJcV0lOVFJVU1QuZGxsDQo+IEM6XFd
JTkRPV1Ncc3lzdGVtMzJcSU1BR0VITFAuZGxsDQo+IEM6XFdJTkRPV1
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GxsDQo+IEM6XFdJTkRPV1Ncc3lzdGVtMzJcTVNBQ00zMi5kbGwNCj4g
QzpcV0lORE9XU1xzeXN0ZW0zMlxVU0VSRU5WLmRsbA0KPiBDOlxXSU5
ET1dTXHN5c3RlbTMyXElNTTMyLkRMTA0KPiBDOlxXSU5ET1dTXHN5c3
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mRsbA0KPiBDOlxXSU5ET1dTXHN5c3RlbTMyXG1zaS5kbGwNCj4gQzpc
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d3NvY2szMi5kbGwNCj4gQzpcV0lORE9XU1xzeXN0ZW0zMlxxZHZkLmR
sbA0KDQo2LjUuMjYwMC4yNzA5DQo2LjUuMjYwMC4yNzA5DQoNCj4gQz
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ZW5zb3JzDQpOZVZpZGVvLmF4DQoyLCAwLCAyLCA1NA0KTmVybyBTdWl
0ZQ0K

To close the error message I have to click on OK ten times, and then I can
play the avi. But if I click on a different avi I have to go through the same
process again.
I believe its an Explorer problem because only when this has hasppened,
SOMETIMES if I try to shut down or re-boot the pc, I get an error message
saying:
Windows Explorer has encountered an error and needs to close.... I then
click ok, the desktop goes blank then everything comes back one by one
(icons, system tray,
taskbar etc) and only then can I shut down or re-boot as normal.
After Ive re-booted everythings ok until I click on an avi again, and then
its pot luck when it happens again. Sometimes I can go weeks with no
problems, or it could
be the next day or whenever.
I prefer Real Player over Windows Media Player to play avi,s.

Please help with this very annoying problem.
Thanks
 
stav said:
Hi. Probably 5 times out of 10 when I click or double click on an avi file I
get the following error message:

OS: Windows XP Professional, SP2
CPU: AuthenticAMD, AMD AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX @
1000 MHz
Application data:

To close the error message I have to click on OK ten times, and then I can
play the avi. But if I click on a different avi I have to go through the same
process again.
I believe its an Explorer problem because only when this has hasppened,
SOMETIMES if I try to shut down or re-boot the pc, I get an error message
saying:
Windows Explorer has encountered an error and needs to close.... I then
click ok, the desktop goes blank then everything comes back one by one
(icons, system tray,
taskbar etc) and only then can I shut down or re-boot as normal.
After Ive re-booted everythings ok until I click on an avi again, and then
its pot luck when it happens again. Sometimes I can go weeks with no
problems, or it could
be the next day or whenever.
I prefer Real Player over Windows Media Player to play avi,s.

Please help with this very annoying problem.
Thanks
Click to expand...


"Explorer Has Encountered an Error and Needs to Close" Error Message When
you Start Windows XP
http://support.microsoft.com/kb/822797

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk clean-up on your drive and run this command:
sfc /scannow click [OK] and let it run till it finish and reboot your
machine.

If you still have no joy, please post any errors in the Event Viewer in your
next Post and some info about the Player you playing the AVI files with it
and other applications installed on this machine.

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass
 
Thanks
Il wait til it does it again then try what you suggest

nass said:
stav said:
Hi. Probably 5 times out of 10 when I click or double click on an avi file I
get the following error message:

OS: Windows XP Professional, SP2
CPU: AuthenticAMD, AMD AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX @
1000 MHz
Application data:

To close the error message I have to click on OK ten times, and then I can
play the avi. But if I click on a different avi I have to go through the same
process again.
I believe its an Explorer problem because only when this has hasppened,
SOMETIMES if I try to shut down or re-boot the pc, I get an error message
saying:
Windows Explorer has encountered an error and needs to close.... I then
click ok, the desktop goes blank then everything comes back one by one
(icons, system tray,
taskbar etc) and only then can I shut down or re-boot as normal.
After Ive re-booted everythings ok until I click on an avi again, and then
its pot luck when it happens again. Sometimes I can go weeks with no
problems, or it could
be the next day or whenever.
I prefer Real Player over Windows Media Player to play avi,s.

Please help with this very annoying problem.
Thanks
Click to expand...


"Explorer Has Encountered an Error and Needs to Close" Error Message When
you Start Windows XP
http://support.microsoft.com/kb/822797

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine (off-line scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk clean-up on your drive and run this command:
sfc /scannow click [OK] and let it run till it finish and reboot your
machine.

If you still have no joy, please post any errors in the Event Viewer in your
next Post and some info about the Player you playing the AVI files with it
and other applications installed on this machine.

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass
Click to expand...
 
Cali said:
Hey Stav,

downloaded and install the Combined Community Codec Pack
from http://www.cccp-project.net/. Everything appears to be working
fine. I can open folders with .avi files and view other .avi
files as thumbnail without getting a runtime error.

I took the above solution from this site
http://www.technologyquestions.com/...-when-opening-folder-containing-avi-file.html
by (e-mail address removed)

Cheers


VmVyc2lvbjogV2xGQlhVSlFWRlphUkU1RFJrTlZKQ2xTT3lRN1ZpQXN
BQWRWUHlFOEl6QnpaSHQrZHpNa0lqc2tJelpGY25SOWVHcC9SemM3Uj
Click to expand...

These lines of data that you are seeing (just above under my 'Snip') are
uuencoded data. The internet was originally designed for text. And
binary files like movies and executables contain non text characters.
In the old days like 1970's, uuencoding a binary file turned it into
lines of text like you are seeing. Then the user would send it, as its
only text now, and the receiver would uudecode it. uuencode and decode
were unix commands.
It was a horribly manual job. News readers etc are now designed to
just do this in the background IF the file/message is properly encoded
with markers to indicate the begin and end of the file.

This is not a fix for you, but more education.
Files that are very large cannot be put into one message so they are
broken into smaller parts and those parts have to be not only uudecoded
but reassembled.

Obviously something that is automated somehow to do all the decoding and
assembly etc etc, to get you a viable avi is not working. FYI. Good
luck.
 

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