G
Guest
Several weeks ago, the DVD+/-RW drive on my brand new computer suddenly
stopped reading any discs, either DVD or CD, data or movies or music. After
going back and forth with Dell Support, uninstalling and reinstalling several
programs, editing the Registry, running various Windows utilities there was
no luck in getting the drive to read anything. Eventually they came out and
replaced the drive, but still no luck. All the "hardware" utilities seem to
indicate the drive is functioning, Windows just never sees any disc in the
drive. Now they're saying my only option is to reinstall Windows. This
seems a bit extreme, and I was wondering if anyone else had a similar problem
that was fixed in this way, or if I'm being needlessly worried about
reinstalling my operating system?
stopped reading any discs, either DVD or CD, data or movies or music. After
going back and forth with Dell Support, uninstalling and reinstalling several
programs, editing the Registry, running various Windows utilities there was
no luck in getting the drive to read anything. Eventually they came out and
replaced the drive, but still no luck. All the "hardware" utilities seem to
indicate the drive is functioning, Windows just never sees any disc in the
drive. Now they're saying my only option is to reinstall Windows. This
seems a bit extreme, and I was wondering if anyone else had a similar problem
that was fixed in this way, or if I'm being needlessly worried about
reinstalling my operating system?