Windows dies as it comes up

  • Thread starter Thread starter Leo Kerner
  • Start date Start date
L

Leo Kerner

My PC is acting up. When I turn it on, it will start coming up,
sometimes displaying the desktop, sometimes just the Windows screen, and
then it dies. The screen goes blank. I have to urn it off and then back
on, sometimes several times, before it comes on well.

What should I do?
Would re-installing Windows help? Is re-installing the operating system
the same as re-installing any software- i.e., inserting the CD? Would I
lose my files? (never done before...)

Any help `appreciated...
 
Leo said:
My PC is acting up. When I turn it on, it will start coming up,
sometimes displaying the desktop, sometimes just the Windows screen,
and then it dies. The screen goes blank. I have to urn it off and then
back on, sometimes several times, before it comes on well.

What should I do?
Would re-installing Windows help? Is re-installing the operating
system the same as re-installing any software- i.e., inserting the CD?
Would I lose my files? (never done before...)

Any help `appreciated...
Click to expand...

This sounds like hardware problems, with the power supply being the
prime culprit. Here are some general hardware troubleshooting steps;
start by swapping out the psu for a known-working one:

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke
 
Leo said:
I doubt it is the power supply. Once Windows comes up, it stays up
indefinitely.
Click to expand...

Well, OK. As I said, those are *general* suggestions and steps. After
all, I can't see your computer from here. Random errors are usually
indicative of hardware issues. I would not reinstall Windows until you
know the hardware is sound. If you know the hardware is sound and you
want to reinstall Windows, you may want to try a Repair Install first.
Here are links explaining both the Repair and Clean Installs so you
will know what to expect.

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install

Malke
 
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