G
Guest
My desktop running WinXP Home was accidently turned off/restarted during a
program run. When it rebooted none of my start up icons would run nor
appear. I received an error advising that Windows could not locate the
executable and to try searching from a list. Clicking on the desktop and
control panel won't execute programs. I tried going to a recovery point and
got the icon for the shortcuts but still couldn't execute. I can access the
hard drive and all data and programs are there. Contacted Gateway since this
was OEM. They advised I had a virus. I run Norton and Windows security
along with Ad Aware SE. I did run a full scan via Norton that turned up no
viruses. Gateway advises to format the hardrive.
Looking for alternative help?
program run. When it rebooted none of my start up icons would run nor
appear. I received an error advising that Windows could not locate the
executable and to try searching from a list. Clicking on the desktop and
control panel won't execute programs. I tried going to a recovery point and
got the icon for the shortcuts but still couldn't execute. I can access the
hard drive and all data and programs are there. Contacted Gateway since this
was OEM. They advised I had a virus. I run Norton and Windows security
along with Ad Aware SE. I did run a full scan via Norton that turned up no
viruses. Gateway advises to format the hardrive.
Looking for alternative help?