Windows cannot read from disk

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G

Guest

Both CD-ROM and DVD drives have stopped reading disks, both data and music,
from Windows. Drives show up in My Computer and Windows Explorer as expected.
I tested drives using bootable disks (McAfee Recovery and Windows XP) and
they will read the disks and work fine. I use XP Home. I was using SP1 when
the problem arose now am using SP2 (to see if it would help). I had used a
registry cleaner program recently, which may have caused the problem, as I
didn't notice before messing with the registry. In addition to problems
reading disks from Windows, I can't defrag now and Outlook is asking to be
reinstalled. I have an upgrade version of XP that doesn't offer a repair
mode. I tried restoring the registry to an earlier version, but I couldn't.
My last full hard drive backup was months ago (I know). What are my options?
Thanks.
 
uninstall the drives from the device manager, reboot, and let xp reinstall
them. what mobo are you using? you could try getting updated mobo drivers
(or the ide drivers).

what happens when you try to defrag?

you can reinstall outlook. you may have removed important files.
 
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