Windows Audio Service

  • Thread starter Thread starter John Tiesi
  • Start date Start date
J

John Tiesi

I have several machines that are exhibiting a strange behavior. The system
boots up and you hear the startup sound play. Then, when the user goes to
some site with streaming audio (regardless of the audio format) the Windows
Audio Service stops. As a workaround, I have told the service to restart in
the event of a failure but I don't understand why this is happening. Can
anyone help?
 
In John Tiesi had this to say:

My reply is at the bottom of your sent message:
I have several machines that are exhibiting a strange behavior. The
system boots up and you hear the startup sound play. Then, when the
user goes to some site with streaming audio (regardless of the audio
format) the Windows Audio Service stops. As a workaround, I have
told the service to restart in the event of a failure but I don't
understand why this is happening. Can anyone help?
Click to expand...

I don't know either.

I don't know everything but I like oddballs.

So... Why... Let's start there.

Do they all have the same browser? If so, what is it?
How long has it been going on for? I'm thinking update if not too long.
Are all machines configured like it? If so do they all exhibit the signs?
If not, then what are the differences, and where can we look?
Off-the wall guess? Malware or hardware. Ignore 'em for now though - above
questions first.

This is ONE of the reasons I wish there were a VPC add-on that let you do
something like, oh, rollup your image and (on any validated machine) let me
download it - just the OS and installed apps and a generic user file... I'd
love that, wouldn't you? I might not be able to figure it out but I'd blow
entire days in there poking at stuff just to see. I can't help it. *sigh* I
like the odd questions - the ones that have no pre-defined cut/paste answer.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 
Let's tackle your questions one at at time:

First, they all use IE 6.01.
Second, the issue is intermittent but the hardware is similar (meaning I can
use the same image on all of these machines, about 6 total). However, not
all of them exhibit the same signs and that is what is confusing.
Third, each image is done from scratch (meaning I start with Windows
partitioning and formatting the drive, installing SP2, adding updates,
antivirus, etc.).
Fourth, I install antispyware software (usually SpyBot) then Adobe Reader
and Mozilla Thunderbird. I believe you will agree that these sites are not
known for harvesting malware.
Fifth, I add the machine to the domain and deploy it.
 
In John Tiesi had this to say:

My reply is at the bottom of your sent message:
Let's tackle your questions one at at time:

First, they all use IE 6.01.
Second, the issue is intermittent but the hardware is similar
(meaning I can use the same image on all of these machines, about 6
total). However, not all of them exhibit the same signs and that is
what is confusing. Third, each image is done from scratch (meaning I start
with Windows
partitioning and formatting the drive, installing SP2, adding updates,
antivirus, etc.).
Fourth, I install antispyware software (usually SpyBot) then Adobe
Reader and Mozilla Thunderbird. I believe you will agree that these
sites are not known for harvesting malware.
Fifth, I add the machine to the domain and deploy it.
Click to expand...

That all sounds well and good, or at least good information. That it is the
same hardware (for the most part) and yet not happening on all of them is
not so good. So...

eventvwr.msc - can you track an error and paste the Event ID and Source of
the error in a reply?

This is a stab in the dark... Except, well, from the looks of things (I've
not dug deep into the hex and I think Kelly might be busy) it appears to
basically be doing just what you're doing... You appear to be the admin,
so...

Line 371 (left side):
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hmm... I think that's doing what you've already done and not answering the
question.

So I'll still want to (if you want to TRY to figure out the answer - no
warranty expressed or implied *grins*) then let's next see the Event ID
_and_ the Source of the event that matches up BEST with the times that the
audio service is stopping on its own. (You may need to go in and set
permissions to tell it to write an event to the event log.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes
 
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