Windows 2000 Adv - not getting passed the Windows Screen

  • Thread starter Thread starter Linda Kosek
  • Start date Start date
L

Linda Kosek

Good Morning:
I have server which was working fine, system locked
up. Upon reboot, system never gets passed the Logo
screen. It shows it loading, I loose keyboard function,
there is not drive activity, it justs sits there. I work
on the Novell side, very gray with Windows, the person
who usually does this job, her husband Just came home
from IRAN...

Thank you for you input...

Linda
 
Linda Kosek said:
Good Morning:
I have server which was working fine, system locked
up. Upon reboot, system never gets passed the Logo
screen. It shows it loading, I loose keyboard function,
there is not drive activity, it justs sits there. I work
on the Novell side, very gray with Windows, the person
who usually does this job, her husband Just came home
from IRAN...

Thank you for you input...

Linda
Click to expand...
_________

Hi,

Maybe a kernel freeze during startup.

To troubleshoot it, you have to analyse what happens in the memory.
To do this you should manually generate a full memory.dmp and then analyse
it : that could not be done via newsgroup.

Parallely to launch a perfmon on a remote computer could be helpfull to
understand what happens on.

To generate a dump manually :
244139 Windows Feature Allows a Memory.dmp File to Be Generated with the
http://support.microsoft.com/?id=244139

to use perfmon on a remote computer:
813156 HOW TO: Capture Performance Data from a Remote Windows 2000-Based
http://support.microsoft.com/?id=813156

to analyse the dump contact Microsoft support:
http://support.microsoft.com/default.aspx?scid=fh;us;CNTACTMS

Aurelien Goillot
Microsoft France
 
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