Window XP sp2 hang Log into the user Account

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Guest

Need some help

These few days whenever i log into my account, the whole window hang after
about 1 mins.

I go into my window task manager the first thing i log into my account and
inside the processes page i notice that my CPU usage is 100% .

but inside safe mode it is around 3%

can anyone help to solve this problem

thanks
 
scooby said:
Need some help

These few days whenever i log into my account, the whole window hang after
about 1 mins.

I go into my window task manager the first thing i log into my account and
inside the processes page i notice that my CPU usage is 100% .

but inside safe mode it is around 3%

can anyone help to solve this problem
Click to expand...

Since the problem doesn't occur in Safe Mode, something you have running
in Regular Mode at startup is causing the issue. Unfortunately, since
you've told us nothing about your computer that's as specific as I can get.

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the computer is virus/malware-free, do clean-boot troubleshooting to
narrow down the cause of the problem:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560


Malke
 
sorry for the late reply
My computer is a AMD athlon xp 2400+
2.01 GHz, 1.5 GB of Ram
using window XP Pro version 2002 service pack 2

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't? (so far all i can remember is that the system hang everytime i log into my account and i cannot do anything )

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this? (i was using the window defender before this thing happen) (but not sure whether it clean the computer anot)
Click to expand...

had just done a clean using the trend micro sysclean package with the latest
update file name (lpt734) and also using the search and destroy and had
destroy whatever been detected )


had done a clean boot using the microsoft and now got this new problem which
is i am not able to login only can login in when.

please help
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the computer is virus/malware-free, do clean-boot troubleshooting to
narrow down the cause of the problem:
Click to expand...
 
scooby said:
sorry for the late reply
My computer is a AMD athlon xp 2400+
2.01 GHz, 1.5 GB of Ram
using window XP Pro version 2002 service pack 2

The First Question Of Troubleshooting: what changed between the time

had just done a clean using the trend micro sysclean package with the latest
update file name (lpt734) and also using the search and destroy and had
destroy whatever been detected )


had done a clean boot using the microsoft and now got this new problem which
is i am not able to login only can login in when.
Click to expand...

Your post is rather hard to follow. Did you or didn't you go through
*all* the malware removal steps? Was your computer infected? With what?
I thought you could get into Safe Mode. I don't understand your last
"paragraph" at all.

If you can get into Safe Mode, create a new user account and see if that
works. While you're there, undo what you did with msconfig and be more
careful about what you disable. There are numerous reasons why a machine
will hang at logon - malware damaged startup files, a program or process
starting with Windows, something disabled that shouldn't have been, etc.
I can't even begin to guess from the information you've provided.

I'm sorry but without a clearer understanding of exactly what you did,
it will be impossible for a person who can't see your computer to
unravel things. Consider taking the machine to a professional computer
repair shop (not your local version of BigComputerStore/GeekSquad).


Malke
 
Sorry Malke as i also dont know how to phase it

Yup i did follow the steps, think nothing was found.

then i go into the system configuration utility page and accidently untick
the win.ini file process.

and suddenly everything was alright has it got to do with the file inside
the win.ini

and now who should i do to correct the problem and what kind of computer
info you need from me??


Thanks
 
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