E
Elmo
I am installing an HP Photosmart 1115 printer on computer
with Win XP and when I plug in the USB cable, the found
hardware notification area begins to report finding
several parts to install (printer & card readers) and
when it gets to the card readers, it reboots and then
finds hardware again and then reboots until finally
giving me a black screen for Safe Mode , Last Known Good
Configuration or Normal Restart. Only Safe mode allows
Windows to start. If I unplug the USB cable, normal
startup occurs.
I have successfully installed this printer on a computer
with Win 98Se and another computer with Win XP
Any ideas on what is causing the problem?
Thanks
Elmo
with Win XP and when I plug in the USB cable, the found
hardware notification area begins to report finding
several parts to install (printer & card readers) and
when it gets to the card readers, it reboots and then
finds hardware again and then reboots until finally
giving me a black screen for Safe Mode , Last Known Good
Configuration or Normal Restart. Only Safe mode allows
Windows to start. If I unplug the USB cable, normal
startup occurs.
I have successfully installed this printer on a computer
with Win 98Se and another computer with Win XP
Any ideas on what is causing the problem?
Thanks
Elmo