Win XP explore and iexplore problem

  • Thread starter Thread starter Liang Ji
  • Start date Start date
L

Liang Ji

Hi,

I am using windows XP professtional and recently I experienced the following
problem:
1. explore does not work, I tried different ways, e.g. from my computers,
and from context menu of start button
2. iexplore does not work, I tried either from msn and start directly
3. could not goes to control panel

when I was in safe mode, the problems are gone.

I could not remembered what is the latest change for my computer.

Does anyone has any idea about the problem ?

Thanks in advance
 
If you got to this page,IE is working.IE and so called xp explore ar
one in the same,try opening event viewer for details.Have you downloade
IE software updates for xp.
 
I just spent my afternoon yesterday cleaning my brother's computer of the exact problem. Unfortunately he had so many "problems" I couldn't pinpoint the exact one causing the problem, but I can tell you how to get rid of the problem

First the work around which "Roger" has posted in several different forums here. Reboot your computer in SafeMode. This will allow you access to your control Panel and IE (but not the net). To start in SafeMode

1. Click Star
2. Select "Run
3. Type "msconfig" and then click "ok
4. Select Safeboot (I think it is under a tab "ini.boot"). Anyway it is an option under one of the tabs. Select it and restart

Go to Control Panel > Internet Options >Advanced Options > and uncheck the "enable third-party browser extensions

This will now allow your control panel, IE etc to work

Reset your computer to start up in normal mode by using msconfig again

Now to actually get rid of the offending program that has hijacked your computer, I recommend getting and using

Adawar
Spybot search and destro
and Pandasoft's free Internet Virus scan

The first 2 can be downloaded from http://www.tucows.com/webbrowser_adwarecleaner_default.htm

and the pandasoft site is http://www.lavasoftusa.com

These are the programs I used to get my brother's computer free. Just be careful using Adaware and Spybot that you do not delete useful programs. They both will highlight programs that you will not want to quarantine or delete. But get rid of any identified as Malware. If in doubt, keep the identified object. Spybot (I think) identifies what the program is and gives more info that Adaware. Adaware allows you to post your log to their site and they will advise you which programs are "bad".

Hope that help

Tim----- Liang Ji wrote: ----

Hi

I am using windows XP professtional and recently I experienced the followin
problem
1. explore does not work, I tried different ways, e.g. from my computers
and from context menu of start butto
2. iexplore does not work, I tried either from msn and start directl
3. could not goes to control pane

when I was in safe mode, the problems are gone

I could not remembered what is the latest change for my computer

Does anyone has any idea about the problem

Thanks in advance
 
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