Win Media Player totally dead, possible SP2 problem

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G

Guest

I have posted this in the Media Player newsgroups and they suggested I post
here as well. They think this may be due to some SP2 problem. Here is my
post. Thanks.

Got a new Dell with WMP 10 and music match pre-installed. It looks like
music match is somehow integrated with wmp 10. Called custormer support
about this error. Whenever I click on wmp I get a pop-up warning box that
says:

************************************************************
Security Warning

The current Web page is trying to open a site in your Trusted sites list.
Do you want to allow this?

Current site: go.microsoft.com

Trusted site: wwwp.musicmatch.com

Yes No

Warning allowing this can expose your computer to security risks. If you
don't trust the current Web page, choose No.
************************************************************
The *'s represent the pop-up box's boundries. Yes and No are select buttons.

No matter what I click on yes or no, media player will quick working (Not
Responding) after two clicks on anything. Menus, Library, Radio, it does not
matter. I get no error code, I have to "EndNow" and send the report. Tech
support and I tried uninstalling and reinstalling wmp, no luck. We also
uninstalled music match for windows media player, no luck. I've have added
each web address, together and seperatly to my trusted and then not-trusted
web sites in the security boxes of internet options. I am still not able to
get any wmp working. So far wmp is still the default player for all media.
Sometimes I can get the medio guide to load but can't click on anything after
that because it fails. After the first failure, when I click on wmp a second
time it just instantly fails.

Does anyone know what the heck is going on and how to fix it? Tech help,
both basic and advanced over at Dell could offer no help.

Thanks.
 
If you are running XP SP2, go to the following:
Start>Set Program access and Defaults>Custom button
Click the down arrow and change your settings there and click OK.
 
I also have a new dell w/ WMP10, it locks up for about a minute every time I
use the edit or options tabs. It's so frustrating, dell is no help at all.
I've sat on hold and been transfered around for hours.
 
What are you trying to edit, media information, playlists?
Using Explorer you can rightclick the specific song and click Summary
to edit it. Suggest you open WMP10, click Help and scroll down to
Edit and read the information.
 
Thank You, I've been trying to add Song Titles, Artist and Album info to
Songs from CD's that don't have them included already such as the CDR's from
my group. When I right click a song in my WMP library and go to advanced tag
editor and try to add the name of the band or the song title, the information
goes in OK but when I hit "apply" it freezes up for about a minute. I'll try
your suggestion. Thanks Byte! my groups website is www.hwy61bluesband.com
 
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