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Why can't I send my e-mails? The wind up unsent in outlook.
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D
Diane Poremsky [MVP]
Version? do they change when you look in the outbox?
http://www.slipstick.com/problems/outbox.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list: http://www.onenote-tips.net/
http://www.slipstick.com/problems/outbox.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list: http://www.onenote-tips.net/
P
Peter Foldes
Diane
After seeing this issue posted lately numerous times I decided to try and
replicate it. After about 6 hrs I was able to with a few Office uninstalls
and re-installs because of SP1. Here is what I found. I used 3 systems .
(1) W2K3 Sever RC2 (2)W2K Pro SP4 (3) Win XP Pro SP2 . The W.XP Pro is my
Beta testing OS.
All 3 have Off 2003 installed with SP1. On all 3 I was able to replicate
this issue.
A person receives an email. If that email is answered from the Inbox with
the Reply command the email goes straight out.If the person receives an
email and puts it in a subfolder that HE HAS CREATED and answers using the
reply command BEFORE he closes Outlook the reply email GOES OUT . BUT If he
CLOSES Outlook after he puts the email in any subfolder that he has created
and then opens Outlook again a bit later and goes to the subfolder to the
email that he would like to answer and goes through the process of Reply and
Send then the email gets stuck in the Outbox. Each and every time did this
and was able to replicate. BUT here is the nice part. It does not happen
when you do not have the SP1 installed. Installed SP1 and this issue works
again as described above. What I also found is that if I move the message
out of the subfolder to the Inbox this issue will not happen after Outlook
was closed.
All 3 of my systems reported as same
--
Peter
Please reply to Newsgroup for the benefit of others.
After seeing this issue posted lately numerous times I decided to try and
replicate it. After about 6 hrs I was able to with a few Office uninstalls
and re-installs because of SP1. Here is what I found. I used 3 systems .
(1) W2K3 Sever RC2 (2)W2K Pro SP4 (3) Win XP Pro SP2 . The W.XP Pro is my
Beta testing OS.
All 3 have Off 2003 installed with SP1. On all 3 I was able to replicate
this issue.
A person receives an email. If that email is answered from the Inbox with
the Reply command the email goes straight out.If the person receives an
email and puts it in a subfolder that HE HAS CREATED and answers using the
reply command BEFORE he closes Outlook the reply email GOES OUT . BUT If he
CLOSES Outlook after he puts the email in any subfolder that he has created
and then opens Outlook again a bit later and goes to the subfolder to the
email that he would like to answer and goes through the process of Reply and
Send then the email gets stuck in the Outbox. Each and every time did this
and was able to replicate. BUT here is the nice part. It does not happen
when you do not have the SP1 installed. Installed SP1 and this issue works
again as described above. What I also found is that if I move the message
out of the subfolder to the Inbox this issue will not happen after Outlook
was closed.
All 3 of my systems reported as same
--
Peter
Please reply to Newsgroup for the benefit of others.
Diane Poremsky said:Version? do they change when you look in the outbox?
http://www.slipstick.com/problems/outbox.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list: http://www.onenote-tips.net/
PatA said:Why can't I send my e-mails? The wind up unsent in outlook.
B
Brian Tillman
PatA said:Why can't I send my e-mails? The wind up unsent in outlook.
1) State your Outlook version
2) state any messages that appear when you try to send
3) describe what the messages lok like as they sit in the Outbox
4) state any errors you see in the Event log.
We're not psychic.
D
Diane Poremsky [MVP]
That is a known issue - when outlook can't properly connect to the server to
move messages to another folder (per either the save mail with original in
different folder option or by setting a different folder on the options
dialog).
A simple "I can't send mail, they remain unsent in my outbox" doesn't give
us enough information to know if it's this issue (where mail is sent, just
not moved) or one where mail is not getting sent at all. It also helps to
know the type of mail server - mail not moving from the sent folder is more
likely to affect Exchange and IMAP users - and the version of outlook.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list: http://www.onenote-tips.net/
move messages to another folder (per either the save mail with original in
different folder option or by setting a different folder on the options
dialog).
A simple "I can't send mail, they remain unsent in my outbox" doesn't give
us enough information to know if it's this issue (where mail is sent, just
not moved) or one where mail is not getting sent at all. It also helps to
know the type of mail server - mail not moving from the sent folder is more
likely to affect Exchange and IMAP users - and the version of outlook.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list: http://www.onenote-tips.net/
Peter Foldes said:Diane
After seeing this issue posted lately numerous times I decided to try and
replicate it. After about 6 hrs I was able to with a few Office uninstalls
and re-installs because of SP1. Here is what I found. I used 3 systems .
(1) W2K3 Sever RC2 (2)W2K Pro SP4 (3) Win XP Pro SP2 . The W.XP Pro is my
Beta testing OS.
All 3 have Off 2003 installed with SP1. On all 3 I was able to replicate
this issue.
A person receives an email. If that email is answered from the Inbox with
the Reply command the email goes straight out.If the person receives an
email and puts it in a subfolder that HE HAS CREATED and answers using the
reply command BEFORE he closes Outlook the reply email GOES OUT . BUT If
he CLOSES Outlook after he puts the email in any subfolder that he has
created and then opens Outlook again a bit later and goes to the subfolder
to the email that he would like to answer and goes through the process of
Reply and Send then the email gets stuck in the Outbox. Each and every
time did this and was able to replicate. BUT here is the nice part. It
does not happen when you do not have the SP1 installed. Installed SP1 and
this issue works again as described above. What I also found is that if I
move the message out of the subfolder to the Inbox this issue will not
happen after Outlook was closed.
All 3 of my systems reported as same
--
Peter
Please reply to Newsgroup for the benefit of others.
Diane Poremsky said:Version? do they change when you look in the outbox?
http://www.slipstick.com/problems/outbox.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list: http://www.onenote-tips.net/
PatA said:Why can't I send my e-mails? The wind up unsent in outlook.