why cant i send email from a hotel?

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Guest

I can send and receive emails from my home using outlook, but once i leave my
connection, i can only receive email. I am new to the wieless network thing
and i have tried the FAQ's but still i am having no luck. I get messages to
say that i should contact my ISP or server admin but the email works
perfectly from home so i think i have a problem with how outlook is working
when i leave my connection. Any answers greatly appreciated. Thanks
 
Aloha mark,

Some ISPs only accept mail messages from senders connected to their network
-- it's an anti-spam measure. When you're connected at home, no problems,
you're on their network. From the hotel, however, you're not. So you can
receive but not send.

Check with your ISP but that's my guess on what's happening.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
 
Indeed. Some hotels provide a mail server to use for outbound. You'd have
to put that address in your outlook settings.

In that case, you can send outbound from the hotel server with your normal
'from' address.
 
mark mac said:
I can send and receive emails from my home using outlook, but once i
leave my
connection, i can only receive email. I am new to the wieless network
thing
and i have tried the FAQ's but still i am having no luck. I get
messages to
say that i should contact my ISP or server admin but the email works
perfectly from home so i think i have a problem with how outlook is
working
when i leave my connection. Any answers greatly appreciated. Thanks
Click to expand...


Did you configure the e-mail account so you authenticate to your ISP's
mail server (since you are coming from off-network)? Also, when coming
from off-network, many ISPs require you to use non-standard ports and
other settings, like SPA or SSL. What did your ISP say when you called
their tech support?
 
I haven't yet contacted my supplier as their email support is a £1 per minute
line from the U.K. never mind i am in Canada. Was hoping to avoid contacting
them at all really. Probably should now, but can you explain what i need ask?
Many thanks for the reply!!!

Mark
 
I would contact the supplier of the email access from the Hotel. They are
used to working with various ISPs and connections and will most likely have
the solution based on their setup, not the ISP.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mark mac asked:

| I haven't yet contacted my supplier as their email support is a £1
| per minute line from the U.K. never mind i am in Canada. Was hoping
| to avoid contacting them at all really. Probably should now, but can
| you explain what i need ask? Many thanks for the reply!!!
|
| Mark
|
| "Vanguard" wrote:
|
|| ||| I can send and receive emails from my home using outlook, but once i
||| leave my
||| connection, i can only receive email. I am new to the wieless
||| network thing
||| and i have tried the FAQ's but still i am having no luck. I get
||| messages to
||| say that i should contact my ISP or server admin but the email works
||| perfectly from home so i think i have a problem with how outlook is
||| working
||| when i leave my connection. Any answers greatly appreciated. Thanks
||
||
|| Did you configure the e-mail account so you authenticate to your
|| ISP's mail server (since you are coming from off-network)? Also,
|| when coming from off-network, many ISPs require you to use
|| non-standard ports and other settings, like SPA or SSL. What did
|| your ISP say when you called their tech support?
||
|| --
|| __________________________________________________
|| Post replies to the newsgroup. Share with others.
|| For e-mail: Remove "NIX" and add "#VN" to Subject.
|| __________________________________________________
 
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