Why can't I download a template from Microsoft?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to download a template from the Microsoft site, it says my Key is
not correct. I tried this three times, very carefully checking my key after I
entered it.
 
Please post back with the URL of the site from which you are trying to
download the template.

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Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP
 
I think I may know the answer now. When I bought my computer, Office 2003 was
installed on my computer ready to be activated if I paid for it. I have
Office 2002, which I installed on this computer, instead of upgrading. The
clue came when I went back and tried it again and noticed it was trying to
open Office 2003, which I don't have, and it is finding the license is not
correct for 2003. I just need to figure out how to get the template not to
try to open 2003, and to open 2002 instead. That's probably more of a problem
than I should be asking about here. The site I was using was the Microsoft
Template site.

Sorry for taking up your time.

Pamela Stolen
 
You should use the Add Remove Software item on the Control Panel to remove
Office 2003

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP
 
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