[[Code 19
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. To fix this problem
you can first try running a Troubleshooting Wizard. If that does not work,
you should uninstall and then reinstall the hardware device. (Code 19)
Recommended resolution
A registry problem was detected.
This can occur when more than one service is defined for a device, if there
is a failure opening the service subkey, or if the driver name cannot be
obtained from the service subkey. Try these options:
On the General Properties tab of the device, click Troubleshoot to start the
Troubleshooting Wizard. Click Uninstall, and then click Scan for hardware
changes to load a usable driver. Restart the computer in Safe Mode, and then
select Last Known Good Configuration. This rolls back to the most recent
successful registry configuration.
As a last resort, you can edit the registry directly. For more information,
see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit
at: .]]
From...
Explanation of error codes generated by Device Manager in Microsoft Windows
XP Professional
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3272121122120121120120
19
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged.
To fix this problem you can first try running a troubleshooting wizard. If
that does not work, you should uninstall and then reinstall the hardware
device. (Code 19)
A registry problem was detected.
This can occur when more than one service is defined for a device, if there
is a failure opening the service subkey, or if the driver name cannot be
obtained from the service subkey. Try these options:
On the General Properties tab of the device, click Troubleshoot to start the
troubleshooting wizard.
Click Uninstall, and then click Scan for hardware changes to load a usable
driver.
Restart the computer in Safe Mode, and then select Last Known Good
Configuration,which rolls back to the most recent successful registry
configuration.
As a last resort, you can edit the registry directly. For more information,
see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit
at
http://www.microsoft.com/reskit.
From...
Microsoft Windows XP - Device Manager Error Codes
http://www.microsoft.com/resources/...Windows/XP/all/reskit/en-us/prjk_dec_lgsc.asp
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
StuartScott said:
Hey All,
Im having some major problems with my drives....Firstly my CD/DVD Drive
has disappeared from Windows - and in the device manager i get the
following message...
"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)
Click Troubleshoot to start the troubleshooter for this device."
Also, just tonight my external Hard Disc is now not working - with the
error message in the device manager showing a problem with one of my USB
ports....
Can anyone please help....I think it may be a virus but could really do
with some help on how to tackle this problem! Please give details, im
hopeless!
Thank You
Stuart
