where did all my other folders go?

  • Thread starter Thread starter kristi
  • Start date Start date
K

kristi

All i can get to is my inbox. The whole other thing on the left with my
other folders is gone. I cant get it back.help
 
I very well understand Kristi's problem as I have the same right now. It
drives me carzy. I always like to have my folders on the screen all the time,
since I have many of them, and have arranged it so that I can get some of my
inmail directly into the folders. Now all of them are gone. Why? Gary's
answer does not help, I know I can get to the View, layout, select folder
list, but I can not check incoming mail that way. I want my folders back were
they were. I just activated McAfee, can this be the reason why it is gone?
Please help, I am working on my pc all the time.
Marita
 
Please explain what has " View, layout, folder list " got to do with "
cannot check in coming mail that way " ?
t-4-2
 
I'm having difficulty following your problem description. However,
McAfee antivirus is among the top three troublemakers for Windows Mail,
so it is not surprising that your trouble stated after installing it.
First of all, turn off email scanning in McAfee, although that is seldom sufficient.

If the problem continues, the only way you can prove or disprove that
McAfee is the culprit is to uninstall it, followed by using their debris removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
If you decide to replace McAfee, we can recommend a free antivirus
program which is more compatible with Windows Mail:

Instead of switching to a different antivirus, another option is to upgrade
to Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://download.live.com/wlmail

Even with WLM, you must disable email scanning in the antivirus,
for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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