Juiceman said:
When I send email to a group some people tell me they do not get my
attachments. I have no idea why this is happening. Any help would be
appreciated.
Thanks
John
If some recipients of your e-mail get the attachment and other do not,
the problem is on THEIR end. You only send one copy of your e-mail
(with the attachment) to all the recipients listed. That is, all the
recipients listed in To, Cc, and Bcc are aggregated into one list used
to issue RCPT TO commands to your SMTP server (e.g., for X recipients in
the To header, Y in the Cc header, and Z in Bcc, your e-mail client will
issue X+Y+Z RCPT-TO commands). It then following with ONE copy of your
message in the DATA command. Your mail server then handles distributing
a copy of your message to each recipient. If some recipients are
getting attachments then your mail server is sending out your message
with the attachments. The problem is on the receiving end, so your
recipients will have to fix their e-mail client, anti-spam filtering,
options for their mailbox, or call their e-mail provider to report the
problem.
Note that some mail servers or relays will corrupt or truncate a message
sent using RTF (Rich-Text Format). That is *not* an Internet e-mail
format but is instead a proprietary format defined by Microsoft. Even
Microsoft recommends using RTF only within the same Exchange-Outlook
organization (so all clients and mail servers are known to support RTF).
Switch to plain-text or HTML format to send your e-mails. Again, if
some recipients are getting the attachments then your mail server is not
the one with the problem of handling or mangling RTF-formatted messages
and it is a problem at the recipient's end.
