When I click button E-Mail is not junk it goes away & I can't find

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When I click button E-Mail is not junk it goes away & I can't find it.
Where does it go. I have lost several
important E-Mail I wanted to keep.
I'm new to vista & this is really bugging me.
 
shortwoman said:
When I click button E-Mail is not junk it goes away & I can't find it.
Where does it go. I have lost several
important E-Mail I wanted to keep.
I'm new to vista & this is really bugging me.
Click to expand...

When I do that to an email in the Junk folder it gets moved into the
Inbox, I seem to remember.

Norbert
 
shortwoman said:
When I click button E-Mail is not junk it goes away & I can't find it.
Where does it go. I have lost several
important E-Mail I wanted to keep.
I'm new to vista & this is really bugging me.
Click to expand...


If you are sending it to a mail folder with View by Conversation enabled,
some messages from the junk folder become hidden in that view, you can find
the setting at view>current view, or use the key board Alt,V,V,G, the same
combo will restore the view after reading the moved message.

It's a bug.
 
I clicked on the "not junk mail" icon and the mail disappeared. I tried to do
the 'view/current view', but still cannot find the mail I wanted to save-
never got the option to move it myself. So how/where do I find the mail that
is not junk? Help!
 
DebbieRose said:
I clicked on the "not junk mail" icon and the mail disappeared. I tried to
do
the 'view/current view', but still cannot find the mail I wanted to save-
never got the option to move it myself. So how/where do I find the mail
that
is not junk? Help!
Click to expand...

The mail will be in the inbox folder, or if it was a mail that is redirected
by a mail rule it will be in the folder cited in the message rule. Sadly it
is not possible to mark a mail as 'unread' and have it stay that way when
moved from the Junk folder.

The best way to find a message is to remove the "group by conversation" view
and sort by the received or sent column, the message should then appear at
the top.
 
You could also click on the "Find" button on the toolbar and search for mail
that arrived after a certain date.
 
I tried all of that, but cannot get the mail back that I had clicked on as
-not junk mail. Any other suggestions?
 
DebbieRose said:
I tried all of that, but cannot get the mail back that I had clicked on as
-not junk mail. Any other suggestions?
Click to expand...

DebbieRose, short of looking over your shoulder, no, not much else :-(

The mail will have gone to one of the folders in your setup.

Try searching on any other feature of the mail, -- only you know why it was
not junk.

From, To, Subject, message body etc?

Sorry I can' help more.
 
You are not alone, this bug is happening to every Vista user I know. When I
click the "Not Junk" button I expected it to move to Inbox, but it didn't.
The count in Inbox is unchanged and I am not enabled for Group by
Conversation.

I wonder if MS monitors this site for bug reports?

Ben
 
When I've clicked the Not Junk button, the mail moved to the Inbox,
but much slower than I would expect. I think I even had to restart
Windows Mail to make it show up in the Inbox.

For the last few months, I've seen no sign that anyone from Microsoft
was monitoring the microsoft.public.windows.vista.mail newsgroup.
They monitor some of the other newsgroups on the same site, though.
Microsoft seems to have stopped providing updates for Windows
Mail and is now putting most of their email effort toward a replacement
email and newsreader program, Windows Live Mail.

http://get.live.com/wlmail/overview

The description emphasizes mostly what it can do that Windows Mail
cannot, but it can also handle any accounts that Windows Mail can
handle.
 
It always moves to Inbox for me. The only exception would be
if you had a Message Rule that moves it somewhere else.

Windows Mail is obsolete as far as MS is concerned, and they
don't collect bug reports for WM. MS has released Windows
Live Mail as the replacement email program.
 
That's interesting that Windows Mail is obsolete since I just installed Vista
Ultimate and it upgraded to Windows Mail (from Outlook Express). There was
no option to select the email client and there was no offer of a newer client
after the Vista installation. I'm dual booting to KUBUNTU so maybe I can get
KMail to work correctly... does anyone really need new email client software?
I'd rather have a computer with software that works all the time -- not
looking for new bells and whistles from email client apps.

Ben Richardson
 
Ben Richardson said:
You are not alone, this bug is happening to every Vista user I know. When
I
click the "Not Junk" button I expected it to move to Inbox, but it didn't.
The count in Inbox is unchanged and I am not enabled for Group by
Conversation.

I wonder if MS monitors this site for bug reports?
Click to expand...

No, they don't. If you want to complain, call them up. They'll at least
have to log the call. Here you are ignored.

steve
 
Windows Server 2008, which was just released, includes Windows Mail as the
email / nntp client, and I don't think Server 2008 is considered obsolete at
the moment.

steve
 
To be sure, it hasn't officially been declared "obsolete."
And of course it continues to exist on the millions of Vista install DVDs.
Microsoft would lose face if it made any such declaration.
However, in my opinion it is functionally and practically obsolete, and
it has received no improvements since the design was frozen in
October of 2006.

As early as May of last year, Microsoft's Live team managers
announced that Windows Live Mail was the "successor" to
and "replacement" for Windows Mail.

Also see:
http://en.wikipedia.org/wiki/Windows_Mail
http://www.infoworld.com/article/07/06/01/Ms-gives-Windows-Mail-heave-ho_1.html
http://www.computerworld.com/action/article.do?articleId=9022558&command=viewArticleBasic
 
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