Lynn said:
Help -I upgraded from Win98 to Win2000. Have DSL and a LINKSYS
router. Accidentally downloaded vpn software that was not needed with
the router and now can not get online at all. When I try to get out
using IE - i get an can not diaplay page and a prompt to workoffline.
However my bottom task bar shows this file active:
res://c:winnt\system32\scdoclc.dll/dnserror.htm
Any ideas on how to repair this???
Thanks!
Lynn Gant
Your browser cannot resolve the IP name, like
www.intel.com, to its IP
address, 198.175.96.33, because your ISP's DNS (domain name service)
server cannot be reached. IP names exist only for your convenience in
recognizing and remembering URLs. They are not used to make connections
and instead the machines use the IP address.
It probably means you have firewall software or a firewall in your
router that you have not bothered to configure yet to allow browsing and
DNS traffic. If you have either or both, what happens when you disable
the firewall(s)? Your firewall(s) need to permit inbound and outbound
traffic on port 53. They also have to permit HTTP traffic on port 80
(and 443 for HTTPS) or it needs an application rule to allow your
browser to make those connections.
I don't know how your VPN software sets up. If it runs like a proxy,
don't have IE configured to go through that proxy. Maybe it creates a
specialized LAN connectoid which you shouldn't be using and instead use
the regular LAN connectoid (Connections in IE options).
These are just general suggestions. I don't know if you have any
firewalls, and since you do not mention which Linksys device you have
then other users of the same device cannot offer specific help. Mention
which, if any, software and/or hardware firewalls you use and which
Linksys device you are using. Then someone that also uses those
products can provide more detailed help.
