G
Guest
I am hoping (wishing) that someone here can offer some
insight into a problem I am encountering when I try to
update the firmware for a Creative MP3 player.
I sent email to Creative tech support a couple days ago.
They are usually very responsive. I suspect they might
be out for the holiday. I am hoping someone here can
shed some light on the problem before next week.
When I try the firmware download, I get a pop-up window
that says, "Put device in recovery mode before running
firmware update". If I simply close the window, the
download goes no further.
Do you know how to put the device in "recovery mode"?
I do not know if this a Creative or WinXP message. I cannot
find any explanation either in Creative product instructions or
in MSWin support documentation.
Thanks for any help.
Happy New Year!
insight into a problem I am encountering when I try to
update the firmware for a Creative MP3 player.
I sent email to Creative tech support a couple days ago.
They are usually very responsive. I suspect they might
be out for the holiday. I am hoping someone here can
shed some light on the problem before next week.
When I try the firmware download, I get a pop-up window
that says, "Put device in recovery mode before running
firmware update". If I simply close the window, the
download goes no further.
Do you know how to put the device in "recovery mode"?
I do not know if this a Creative or WinXP message. I cannot
find any explanation either in Creative product instructions or
in MSWin support documentation.
Thanks for any help.
Happy New Year!