What is MAD.EXE?

  • Thread starter Thread starter Terry Pinnell
  • Start date Start date
T

Terry Pinnell

I've just noticed a new process called MAD.EXE in my Task List.
Googling produced various posts indicating this is Microsoft Exchange.
But as far as I know I don't *have* that installed on my XP Home PC.
Could it be something to do with my recent installation of BT
Broadband please?
 
I've just noticed a new process called MAD.EXE in my Task List.
Googling produced various posts indicating this is Microsoft Exchange.
But as far as I know I don't *have* that installed on my XP Home PC.
Could it be something to do with my recent installation of BT
Broadband please?
Click to expand...

If BT are using Motive as well [which I gather they are], this will
likely be down to:

http://www.blueyonder.co.uk/blueyonder/getContent.jspx?page=h_broadband_help_ist_faq#answer17

Question 17 - Why does my firewall ask me if I want to allow "mad.exe"
to access the Internet when I'm using the tool?

mad.exe is the name of the filename that the tool uses to communicate
with our back end servers to register or raise a support query. MAD
stands for "Motive Assistant Daemon", which means that it's the
assistant software on your PC that is supplied by our Instant Support
Tool partner, Motive. We are aware that this file name may confuse
people, so are looking to change it for future versions of the tool.

HTH



Alex
 
Alex Brown said:
I've just noticed a new process called MAD.EXE in my Task List.
Googling produced various posts indicating this is Microsoft Exchange.
But as far as I know I don't *have* that installed on my XP Home PC.
Could it be something to do with my recent installation of BT
Broadband please?
Click to expand...

If BT are using Motive as well [which I gather they are], this will
likely be down to:

http://www.blueyonder.co.uk/blueyonder/getContent.jspx?page=h_broadband_help_ist_faq#answer17

Question 17 - Why does my firewall ask me if I want to allow "mad.exe"
to access the Internet when I'm using the tool?

mad.exe is the name of the filename that the tool uses to communicate
with our back end servers to register or raise a support query. MAD
stands for "Motive Assistant Daemon", which means that it's the
assistant software on your PC that is supplied by our Instant Support
Tool partner, Motive. We are aware that this file name may confuse
people, so are looking to change it for future versions of the tool.
Click to expand...

Many thanks, Alex, that's clearly the explanation.

As you're obviously thoroughly conversant with this, I wonder if you'd
be kind enough to comment on another query. I'm currently pursuing it
via the same BT Help system. And it's about a problem *associated*
with it. I also posted separately about it here yesterday:
Subject: Script error security exposure?
Date: Thu, 18 Mar 2004 18:57:01 +0000
Message-ID: <[email protected]>

The recommendation I've just received from BT Help (Paul Anthony
Robinson) was this:
"Find and double LEFT click on a file called 'remid' (the file will
appear to do nothing don't worry this is normal). Now find and double
LEFT click on the setup file The installation wizard will start,
follow the on screen prompts and the modem and software will be
reinstalled."

Everything else is running smoothly, so I'm a bit reluctant to risk
upsetting things if possibly avoidable. Do you agree that
re-installation is the only way to get rid of that annoying script
error thing please?
 
Many thanks, Alex, that's clearly the explanation.

As you're obviously thoroughly conversant with this, I wonder if you'd
be kind enough to comment on another query. I'm currently pursuing it
via the same BT Help system. And it's about a problem *associated*
with it. I also posted separately about it here yesterday:
Click to expand...

Hi terry

Sorry, no ideas, you'd need to ask BT. I'm only familiar with our
setup and not theirs.

Sorry :(



Alex
 
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