S
Special K
Hi. I am using WinXP Pro. About 4 days ago, (after not doing anything but
playing a game) Windows started not wanting to shut down and I couldn't log
off. The shutdown/restart from the start menu worked, the box popped up, the
colors faded. Then when I clicked on shutdown (or restart), there was no
message error and the colors came back up. Everything else seemed to work
fine at that point. I disabled the "reboot if problem exists" and I could
shut down. I rebooted and ran Norton AntiVirus 2003, Spybot and Ad-aware. I
did not have a virus and I removed all the spyware, etc. Now, the start
button starts and I click on "Help and Support" (which I get to), and then
anything I do from there freezes the system. Even on the taskbar, I can use
the right mouse button but not the left. Outlook Express does not open
unless done from the desktop. I have received an error report that my
computer has "lost the lease to its IP address...IP### on the Network Card
with network address ###."
Help! ...please... What do I do?
playing a game) Windows started not wanting to shut down and I couldn't log
off. The shutdown/restart from the start menu worked, the box popped up, the
colors faded. Then when I clicked on shutdown (or restart), there was no
message error and the colors came back up. Everything else seemed to work
fine at that point. I disabled the "reboot if problem exists" and I could
shut down. I rebooted and ran Norton AntiVirus 2003, Spybot and Ad-aware. I
did not have a virus and I removed all the spyware, etc. Now, the start
button starts and I click on "Help and Support" (which I get to), and then
anything I do from there freezes the system. Even on the taskbar, I can use
the right mouse button but not the left. Outlook Express does not open
unless done from the desktop. I have received an error report that my
computer has "lost the lease to its IP address...IP### on the Network Card
with network address ###."
Help! ...please... What do I do?