What hardware warrantee on a wireless Intelimouse Explorer?

  • Thread starter Thread starter news.microsoft.com
  • Start date Start date
N

news.microsoft.com

Hello

I bought my mouse about 2 years ago but the battery compartment door latch,
and the plastic moulding that holds the battery contacts in place, have
broken. I want to see about getting it replaced or fixed - it was an
expensive mouse (£40 sterling).

The PID seems to be 55083-576-3145206-03701 but the MS support site won't
accept that number so I can't find out what the warrantee period is. Can
anyone advise please?

Thanks

RMC, England
 
news.microsoft.com said:
Hello

I bought my mouse about 2 years ago but the battery compartment door
latch, and the plastic moulding that holds the battery contacts in
place, have broken. I want to see about getting it replaced or fixed
- it was an expensive mouse (£40 sterling).

My goodness - what on earth does this mouse *do*? I'd expect it to make
decent cappuccino for that price.
The PID seems to be 55083-576-3145206-03701 but the MS support site
won't accept that number so I can't find out what the warrantee
period is. Can anyone advise please?

I suspect you're out of luck re warranty, and we live in a disposable world,
so it seems unlikely it can be fixed, but you could try calling MS.
 
Back
Top