What does this error message mean?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

I gave my old computer to some novice friends, with Outlook Express on it.
When trying to send/receive from Outlook Express I get the following dialog:

WNetGetUser Returned

and Outlook Express can't connect to the ISP. However, by using the Internet
icon first and being already connected, Outlook Express sends and receives
messages OK.

I have checked the account settings I entered but I'm stuck as to why
Outlook Express can't actually connect to the ISP itself.
 
This newsgroup is for support of Outlook 97-2003 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head-scratching, Helen Walters asked this group:

| Hello,
|
| I gave my old computer to some novice friends, with Outlook Express
| on it. When trying to send/receive from Outlook Express I get the
| following dialog:
|
| WNetGetUser Returned
|
| and Outlook Express can't connect to the ISP. However, by using the
| Internet icon first and being already connected, Outlook Express
| sends and receives messages OK.
|
| I have checked the account settings I entered but I'm stuck as to why
| Outlook Express can't actually connect to the ISP itself.
 
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