G
Guest
My parents computer was struck with the problem described in KB 307545. I'm going to speak in the first person about it, but I was actually helping them over the phone since I'm about 1200 miles away at the moment.
I went through the procedure that the article outlined, but I didn't notice that it said to boot into Safe mode after replacing the registry files. I successfully extracted the real registry files from System restore, but the permissions were wrong so the recovery console couldn't work with them. Since then I haven't been able to boot back into Windows, even after going through the whole process again.
I would do a repair installation, except their OEM XP Home disc isn't offering that option. When I go to do a regular installation, it warns that all user accounts, files, and settings in the Windows directory, and possible the My Documents directory, will be deleted. If it weren't for the My Documents warning I would be ok with that, but the My Documents folder is not a subdirectory of the Windows folder. It's in Documents and Settings.
So my main question is, if I have my parents do a regular XP install with the option to "leave the current filesystem intact" what happens to the files they have in folders under Documents and Settings (i.e. on the desktop and in My Documents). Do I have any other options here?
I went through the procedure that the article outlined, but I didn't notice that it said to boot into Safe mode after replacing the registry files. I successfully extracted the real registry files from System restore, but the permissions were wrong so the recovery console couldn't work with them. Since then I haven't been able to boot back into Windows, even after going through the whole process again.
I would do a repair installation, except their OEM XP Home disc isn't offering that option. When I go to do a regular installation, it warns that all user accounts, files, and settings in the Windows directory, and possible the My Documents directory, will be deleted. If it weren't for the My Documents warning I would be ok with that, but the My Documents folder is not a subdirectory of the Windows folder. It's in Documents and Settings.
So my main question is, if I have my parents do a regular XP install with the option to "leave the current filesystem intact" what happens to the files they have in folders under Documents and Settings (i.e. on the desktop and in My Documents). Do I have any other options here?