Weird problem

  • Thread starter Thread starter Dick Lane
  • Start date Start date
D

Dick Lane

Client bought three new computers and I installed them this week. Old ones
were 98 machines with office 97. New ones are XP Pro with Office XP.
Server is Win2000 SBS but using more as a workgroup setup, i.e., the
workstations are using workgroup not domain. All the new computers are
identical and all the users have local admin rights and user rights on the
server. One user is not experiencing this problem, but two of the users go
to the data folder on the server, open up an existing spreadsheet, make
changes, save it and close it. The next time they try to open it, it tells
them they can only open it read only cause it is still being worked on. The
other machine isn't having a problem and the other three machines on the
network, all running 2000 Pro, are not having the problem. I had the users
try to replicate the issue on the other machines with the same files and did
not get the message.

I'm stumped. Anyone have any ideas? Thanks in advance.
 
Dick,
We experienced similar problems at work when we upgraded some computers to
XP. When we tried to open a file over the network we would get an error
messages saying that the file was in use by another and offering to open it
"Read only"

The problem was that explorer and Excel were both looking at the file at the
same time and the workaround was to disable a key in the registry. KB
article Q328170 explains it.

HTH

Sandy
 
Thank you.

Sandy Mann said:
Dick,
We experienced similar problems at work when we upgraded some computers to
XP. When we tried to open a file over the network we would get an error
messages saying that the file was in use by another and offering to open it
"Read only"

The problem was that explorer and Excel were both looking at the file at the
same time and the workaround was to disable a key in the registry. KB
article Q328170 explains it.

HTH

Sandy
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