This is not enough information to get focused troubleshooting. It can be
very hard for a non-technical person to know what to include in a post
to a tech support newsgroup. Here is a link that will help you with
that - http://www.dts-l.org/goodpost.htm
In the meantime, if you are using a dialup accelerator such as comes
with AOL and Earthlink, try turning it off and see if that makes a
difference. Otherwise, read the information at the link above and then
come back with all pertinent details to get help.