Warning message concerning piracy

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Guest

I had a Dell with Windows XP downloaded on it at the factory. I gave the
computer to my sister and I filled a online form to transfer the ownership to
her. I set up the computer and it is running fine, however, a pop up warning
appears indicating the software originally purchased with the computer may be
the result of piracy. I contacted Dell and talked to a technician and they
indicated that the hardware and software was transferred also but why does
she keep getting these warnings. I realize that they are not affecting the
operation of the system but how can Microsoft be notified of this and also
she is probably not get future updates. I tried to contact Microsoft also
with no success. HELP!!!!!!!!!!!!!!!!!!!!!!!!!
 
blueboy said:
I had a Dell with Windows XP downloaded on it at the factory. I gave the
computer to my sister and I filled a online form to transfer the ownership
to
her. I set up the computer and it is running fine, however, a pop up
warning
appears indicating the software originally purchased with the computer may
be
the result of piracy. I contacted Dell and talked to a technician and they
indicated that the hardware and software was transferred also but why does
she keep getting these warnings. I realize that they are not affecting the
operation of the system but how can Microsoft be notified of this and also
she is probably not get future updates. I tried to contact Microsoft also
with no success. HELP!!!!!!!!!!!!!!!!!!!!!!!!!
Click to expand...
Sounds like the Windows Genuine Advantage
 
My daughter has a similiar problem. She bought a computer from a local
dealer which no longer exists. She was given XP Home edition as the
operating system. She then had a hard drive failure and took it back to the
local computer dealer. He installed a new hard drive and a new XP operating
system which is not original and when she boots up, she always receives the
message that the operating system is priated software. I have tried to
reinstall her original XP operating system but I cannot since the one that
the computer dealer installed is a newer version. How can I re-install her
original XP Home Edition on her computer?
 
Courtesy of MS MVP Carey Frisch.

Please follow this simple troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post:
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.
 
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