Wanting to install Norton SystemWorks

[David Ames]

We just got a new computer running Windows XP, with McAfee
preintalled. Concast has installed our cable modem but we don't know
exactly what the tech did, but there is a screen at boot time offering
each of three family members the opportunity to log in.

We want to install Norton SystemWorks out of the box before we get
down to personal use of the computer. Norton documentation tells us
that
a) any other anti-virus application must first be uninstalled, and
b) we must be acting with administrative privileges in order to
install.
Symantec FAQs apparently have no response to our issues, and we
shouldn't have to pay $29.95 for an "incident" resulting from simple
lack of knowledge what the documentation is getting at.

1. McAfee was pre-installed. I have no knowledge of instructions to
uninstall.

2. Why do we have to uninstall? Can't we somehow disable McAfee? In
case we can't successfully install SystemWorks, we would be without
protection.

3. How can we tell if we have administrator privileges?

David Ames

 

[Bullwinkel J. Moose]

Don't disable Mcafee go to run/msconfig/ uncheck any Mcafee checked. Then
reboot. This should keep Mcafee from loading and running when you boot. If
not then you have to run Mcafee and disable it from within the program check
help. Install NSW into your desktop and see what happens.

 

[Jupiter Jones [MVP]]

1. Open control Panel and go to Add/Remove Programs.
There will be an entry for McAfee there.
Double click it and follow prompts to uninstall McAfee.

2. Normally it is not a good idea to have 2 anti virus applications
as they may conflict with each other.
Open McAfee.
There should be options to disable the application.
Otherwise click "Help" from within MacAfee and search for "disable"

3. Normally all new profiles have Administrator access.
Go to Control Panel
Click User Accounts.
The users will be listed as well as if they are a Limited or
Administrator user.

Generally Administrator should only be used when an Administrator is
required
All users should use Limited profiles for routine work.
The fewer that have access to Administrator the better.
Password all accounts with Administrator access including the default
Administrator.
You must tightly control all Administrators because Any Administrator
can do and undo anything any Administrator can do.
Take appropriate precautions to prevent losing the passwords.