Wallpaper grayed out

  • Thread starter Thread starter ToddAndMargo
  • Start date Start date
T

ToddAndMargo

Hi All,

I have a customer who can not change his wallpaper.
In Display Properties, Desktop, all the wallpapers and
the browse button are grayed out.

Is there a .reg or a policy setting to change this?

Many thanks,
-T
 
ToddAndMargo said:
Hi All,

I have a customer who can not change his wallpaper.
In Display Properties, Desktop, all the wallpapers and
the browse button are grayed out.

Is there a .reg or a policy setting to change this?
Click to expand...

The first thing to do is make sure the computer is virus/malware-free.
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then if the computer is really clean, you can try the fixes below:

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Check to see if these Registry entries exist:

HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.

HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.

A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.

For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,

Bogus values will be set to 0. Delete or set to 1.

Malke
 
You!
Did you not say ">>> Check for malware before applying any fix that has been
posted.
So you are only saying Kellys is the only safe site.
--
 
Malke said:
The first thing to do is make sure the computer is virus/malware-free.
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then if the computer is really clean, you can try the fixes below:

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Check to see if these Registry entries exist:

HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.

HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.

A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.

For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,

Bogus values will be set to 0. Delete or set to 1.

Malke
Click to expand...


Wow! Thank you!
 
Back
Top