W32.Bugbear@mm, I can't get rid of

  • Thread starter Thread starter Sherry
  • Start date Start date
S

Sherry

I recently had a friend install Windows XP Home Edition
and Nortor Anti Virus 2005. After the Anti Virus ran it
showed that my computer has W32.Bugbear@mm. The anti virus
cannot Quaratine or even delete it. I am a rookie and do
not know how to to get this out of my machine. Could
someone, please, tell me in layman's terms how to go about
this. Thanks, Sherry
 
There are anti virus News Groups specifically for this type of discussion.

microsoft.public.scripting.virus.discussion
microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

Obtain McAfee's virus and worm removal tool, Stinger: http://vil.nai.com/vil/stinger/

1) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
2) Reboot the affected PC into Safe Mode
3) Using McAfee Stinger, perform a Full Scan of the platform and clean/delete any
infectors found
4) Restart your PC and perform a "final" Full Scan of the platform
5) Re-enable System Restore and re-apply anyS ystem Restore preferences
(e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot the PC.
6) Create a new Restore point
7) Please report back the results

Dave





| I recently had a friend install Windows XP Home Edition
| and Nortor Anti Virus 2005. After the Anti Virus ran it
| showed that my computer has W32.Bugbear@mm. The anti virus
| cannot Quaratine or even delete it. I am a rookie and do
| not know how to to get this out of my machine. Could
| someone, please, tell me in layman's terms how to go about
| this. Thanks, Sherry
 
Dave, I did run the Stinger and it did find the W32
\Bugbear@mm viris and it showed it deleted it. Thanks,
Sherry
 
Thank-you, thank-you, thank-you. I ran the McAfee Avert
Stinger and it found the W32\Bugbear@mm virus. It showed
afterwards 59411 clean files, 1 infected file, and 1 file
deleted. Thank-you again, Sherry
 
Dave, I did run the McAfee Stinger and it found W32
\Bugbear@mm virus and deleted it. Thanks, Sherry
 
Glad to hear it !

Dave



| Dave, I did run the McAfee Stinger and it found W32
| \Bugbear@mm virus and deleted it. Thanks, Sherry
 
Jeff, thanks for your help...I ranMcAfee AVERT Stinger, it
found W32\Bugbear@mm virus. After running it Clean Files
59411, infected files 1, deleted files 1. Again thanks
for your help. Sherry
 
Your Welcome :)

Sherry said:
Thank-you, thank-you, thank-you. I ran the McAfee Avert
Stinger and it found the W32\Bugbear@mm virus. It showed
afterwards 59411 clean files, 1 infected file, and 1 file
deleted. Thank-you again, Sherry
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