Vista & Windows Explorer

[Cal Bear '66]

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

 

[Simvacious Lady]

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its process
then says Windows Explorer is restarting. What causes this and how can I
stop it? I cannot open any files to use. Thank You for your assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Cal Bear '66]

What program or process caused the problem?
(same place in Problem Reports)

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them have
not been sent. I am new at Vista and still learning my way around the OS.
Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its process
then says Windows Explorer is restarting. What causes this and how can I
stop it? I cannot open any files to use. Thank You for your assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Cal Bear '66]

Good evening to you again Simvacious Lady,

There are others here that are far, far more able to help you.

But, I believe that as a general rule, it is probably more helpful to them
if you copy and past the entire message in Problem Reports.
Also, you should use Event Viewer to see if you can find helpful
information there.

I am very lucky to have had NO major problems with Vista, only a
few minor knocks and annoyances which were all very easy to solve.
Your problem is very serious indeed, and I hope you will be able to
resolve it.

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them have
not been sent. I am new at Vista and still learning my way around the OS.
Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its process
then says Windows Explorer is restarting. What causes this and how can I
stop it? I cannot open any files to use. Thank You for your assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[zachd [MSFT]]

Do you have ZipGenius installed on your system? What file version of that
do you have? I'm suspicious that you have zgtips.dll , perhaps version
6.1.2.2025 , on this system.

Note that this is just an educated guess at this point.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have not been sent. I am new at Vista and still learning my way around
the OS. Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can I
stop it? I cannot open any files to use. Thank You for your assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Simvacious Lady]

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them have
not been sent. I am new at Vista and still learning my way around the OS.
Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

 

[zachd [MSFT]]

And if you do have this -- where did you get it from? I only see version
6.0.3 on the ZipGenius web site.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

Do you have ZipGenius installed on your system? What file version of that
do you have? I'm suspicious that you have zgtips.dll , perhaps version
6.1.2.2025 , on this system.

Note that this is just an educated guess at this point.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have not been sent. I am new at Vista and still learning my way around
the OS. Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any
problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can
I
stop it? I cannot open any files to use. Thank You for your
assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Simvacious Lady]

Hello:

Application Name: Explorer.exe
Problem Event Name APPCRASH

Thank You for Responding
*******************************************
What program or process caused the problem?
(same place in Problem Reports)

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have
not been sent. I am new at Vista and still learning my way around the OS.
Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can I
stop it? I cannot open any files to use. Thank You for your assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Simvacious Lady]

Here is additional information provided by PRAS:


Problem signature

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b091

Fault Module Name: StackHash_26e1

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bdc9

Exception Code: c0000374

Exception Offset: 000af1c9

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 1033

Additional Information 1: 26e1

Additional Information 2: cd7bb394943cdbaea1ff4c088c0e7665

Additional Information 3: ff16

Additional Information 4: 63fd24ff58eaa0cc8d153a6dbda24ae8

Bucket ID: 345484694

What program or process caused the problem?
(same place in Problem Reports)

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have
not been sent. I am new at Vista and still learning my way around the OS.
Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can I
stop it? I cannot open any files to use. Thank You for your assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Simvacious Lady]

Wow! You must be psychic! Yes! I have ZipGenius 6 installed. I did a
search for zgtips.dll but no results. I went into the programs file itself
and there it is: zgtips.dll v. 6.1.2.2025. Okay, tell me your secret. Are
you in my computer {Smile]?

Thanks for all your assistance

***********************************************

Do you have ZipGenius installed on your system? What file version of that
do you have? I'm suspicious that you have zgtips.dll , perhaps version
6.1.2.2025 , on this system.

Note that this is just an educated guess at this point.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have not been sent. I am new at Vista and still learning my way around
the OS. Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any
problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.

Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can
I
stop it? I cannot open any files to use. Thank You for your
assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[Simvacious Lady]

I downloaded it from the web. I believe it was via a link a friend sent.

Simvacious Lady
****************************************

And if you do have this -- where did you get it from? I only see version
6.0.3 on the ZipGenius web site.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

Do you have ZipGenius installed on your system? What file version of
that do you have? I'm suspicious that you have zgtips.dll , perhaps
version 6.1.2.2025 , on this system.

Note that this is just an educated guess at this point.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have not been sent. I am new at Vista and still learning my way around
the OS. Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any
problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.


Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can
I
stop it? I cannot open any files to use. Thank You for your
assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[zachd [MSFT]]

If you could find that link / URL you obtained it from, I would be extremely
grateful. =D

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

I downloaded it from the web. I believe it was via a link a friend sent.

Simvacious Lady
****************************************

And if you do have this -- where did you get it from? I only see version
6.0.3 on the ZipGenius web site.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

Do you have ZipGenius installed on your system? What file version of
that do you have? I'm suspicious that you have zgtips.dll , perhaps
version 6.1.2.2025 , on this system.

Note that this is just an educated guess at this point.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have not been sent. I am new at Vista and still learning my way around
the OS. Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any
problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.


Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how
can I
stop it? I cannot open any files to use. Thank You for your
assistance.

Respectfully,

Simvacious Lady ~ Dee

 

[zachd [MSFT]]

OK - then the best options here:
* Get an update from ZipGenius. Does their support know of any Vista
problems using your version?
* Uninstall ZipGenius

Either should likely fix you up. I would really really love to know any
data that they had for as regarding a fix for this issue. That could
potentially benefit anybody else who runs into this.

I'm just a random developer at Microsoft who's trying to help lend a hand to
people. =)

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

Wow! You must be psychic! Yes! I have ZipGenius 6 installed. I did a
search for zgtips.dll but no results. I went into the programs file
itself and there it is: zgtips.dll v. 6.1.2.2025. Okay, tell me your
secret. Are you in my computer {Smile]?

Thanks for all your assistance

***********************************************

Do you have ZipGenius installed on your system? What file version of
that do you have? I'm suspicious that you have zgtips.dll , perhaps
version 6.1.2.2025 , on this system.

Note that this is just an educated guess at this point.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

Hello & Good Evening Cal Bear 66:

The Bucket ID reported is: 345484694

There are so many different reports in Problem Reports and most of them
have not been sent. I am new at Vista and still learning my way around
the OS. Thank You for Responding and for your Assistance.

Respectfully

Simvacious Lady
*****************************************************************************************

Did you look in Control Panel>Problem Reports>click Check for
solutions, then view problem reports. And then right click on any
problems
and view details to get an idea of what might be causing the problem.

From what I have observed here, the fault bucket number is important,
and you should report that back here.


Good Evening:

Each time I open a folder [Window +E] and double-click on a file, the
message Windows Explorer has stopped working. It runs through its
process
then says Windows Explorer is restarting. What causes this and how can
I
stop it? I cannot open any files to use. Thank You for your
assistance.

Respectfully,

Simvacious Lady ~ Dee