Vista IE Problem restart

  • Thread starter Thread starter Lee
  • Start date Start date
L

Lee

Hi Im not sure if this is the active x controll issue with some bank
overseas but...
When i load up IE in Vista/Retail, everything is fine but when i close the
IE window I get the message "IE has encountered a problem, searching for a
fix" after about 30sec it goes to "windows wil resart" All im trying to do
is close the browser window. Anyone have a fix for this.Thanks Cheers

--
RayLee
IT/Parts/Warranty/Service
800-467-3905
314-894-1814 fx
www.vancityrv.com
www.mobilervtech.com
www.myrvspace.com
 
Sounds like a bad plug in possibly, in IE, click Tools > Manage Add-Ons >
Enable or Disable Add-ons

Look for any suspicious add ons you suspect might be triggering this crash,
otherwise, reset Internet Explorer's settings, Click Tools > Options >
Advanced (tab) > under 'Reset Internet Explorer settings' > click 'Reset'.
 
Lee said:
Hi Im not sure if this is the active x controll issue with some bank
overseas but...
When i load up IE in Vista/Retail, everything is fine but when i close the
IE window I get the message "IE has encountered a problem, searching for a
fix" after about 30sec it goes to "windows wil resart" All im trying to do
is close the browser window. Anyone have a fix for this.Thanks Cheers

--
RayLee
IT/Parts/Warranty/Service
800-467-3905
314-894-1814 fx
www.vancityrv.com
www.mobilervtech.com
www.myrvspace.com

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. See this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete date (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro
 

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