Vista Backup

  • Thread starter Thread starter Ian Haynes
  • Start date Start date
I

Ian Haynes

I started using the Backup in Vista last week which went well. Now this week
it's giving errors when it tries to write the image. The only way it now
works is to turn UAC off.

Any way around this??
 
Jill Zoeller said:
What errors is it giving? I assume you are using Complete PC Backup?
Click to expand...

No it's not a complete backup, just files. The error is something like:

"The shadow copy provider had an unexpected error 0x8004230f"

I haven't turned UAC on again so can't give it exactly but that's certainly
the error number.
 
Jill Zoeller said:
What errors is it giving? I assume you are using Complete PC Backup?
Click to expand...

No it's not a complete backup, just files. The error is something like:

"The shadow copy provider had an unexpected error 0x8004230f"

I haven't turned UAC on again so can't give it exactly but that's certainly
the error number.
 
Ian, please zip and email me the contents of Windows\Logs\WindowsBackup and
\Windows\Logs\CompletePC. Use my address minus "offline."

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This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.
 
Jill Zoeller said:
What errors is it giving? I assume you are using Complete PC Backup?
Click to expand...

No it's not a complete backup, just files. The error is something like:

"The shadow copy provider had an unexpected error 0x8004230f"

I haven't turned UAC on again so can't give it exactly but that's certainly
the error number.
 
I'm having the same problem. I backedup my system last week using Vista's
backup program, a USB 2.0 connection and a Maxtor 80GB portable hard drive.
I'm not backing up the complete system (I don't think) just the files I can
select from the Vista program (minus TV shows since I don't have a tuner
card).

This week when I went to backup again, I get the error message:

"The backup did not complete successfully.


A shadow copy could not be created for the following reasons:
The shadow copy provider had an unexpected error while trying to process the
specified operation. (0x8004230F)."

Is there a solution for this? Should I wipe my backup drive and start again?
I have 4 USB ports on my laptop, does it matter if I plug into a different
port than last time (although it still reads it as the "F" drive).

Btw, I'm running Windows Vista Home Premium on an HP Pavillion dv9000 laptop.

If more info about my system is needed, please let me know.

Any help would be appreciated. Thanks.


Jill Zoeller said:
What errors is it giving? I assume you are using Complete PC Backup?
Click to expand...
 
Please contact me via email (remove "online") and include the following:

1. The problem description you put below.
2. A screenshot of your Disk Management screen showing disks and volumes.
3. Zip up the contents of %windir%\logs\windowsbackup\
4. Generate a log file using the instructions below and email it to me:

Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Asr,
create a new key called LogFileSetting

Under LogFileSetting, create a new DWORD value called EnableLogging.
Right-click that value, click Modify, and then enter 00000001 (hexadecimal)
or 1 (decimal)

Under LogFileSetting, create a new String value called LogPathName.
Right-click that value, click Modify, and then enter C:\asr.log.

Next, reproduce the error. You should have a file called asr.log under c:\.



--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.
Toonartist said:
I'm having the same problem. I backedup my system last week using Vista's
backup program, a USB 2.0 connection and a Maxtor 80GB portable hard
drive.
I'm not backing up the complete system (I don't think) just the files I
can
select from the Vista program (minus TV shows since I don't have a tuner
card).

This week when I went to backup again, I get the error message:

"The backup did not complete successfully.


A shadow copy could not be created for the following reasons:
The shadow copy provider had an unexpected error while trying to process
the
specified operation. (0x8004230F)."

Is there a solution for this? Should I wipe my backup drive and start
again?
I have 4 USB ports on my laptop, does it matter if I plug into a different
port than last time (although it still reads it as the "F" drive).

Btw, I'm running Windows Vista Home Premium on an HP Pavillion dv9000
laptop.

If more info about my system is needed, please let me know.

Any help would be appreciated. Thanks.
Click to expand...
 
Jill,

Thanks so much for offering to help. It turns out that the problem is fixed.
What did I do? I simply restarted the computer, which is something I realized
I hadn't tried yet (it had never been shut off just put in Sleep Mode).

So for anyone having the same problems, try re-starting (I feel foolish for
not having tried it before posting, but live and learn I guess...)

Anyways, thanks again for the offer.
 
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