rebel said:
I have a new HP Pavilion Notebook. I chose automatic activation and had no
problems. However, when I check my activation, although Windows is activated
the Product ID is 20 characters and does not match the Product Key on the
label. Should I change the product key to the one on the label or leave it
alone?
The "Product Key" and the "Product ID" are two entirely different and
separate codes, serving different purposes. They'll never be the same,
nor can they be.
The 20 character Product *ID* is created during the installation
process and is prominently displayed on the General Properties tab of
the Computer icon. It is used to obtain/qualify for technical support
(limited though that may be) from Microsoft.
The 25 character Product *Key* is used to "prove" ownership of a
legitimate license and is required to perform the installation of the
OS, and is either stored on the DVD packaging on a bright orange sticker
that says "Do not lose this number," or is on a label affixed to an OEM
computer.
--
Bruce Chambers
Help us help you:
http://support.microsoft.com/default.aspx/kb/555375
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