Vista 64 bit Help and Support feature damaged

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I don't know how it happened, but if you choose help and support, you get an
error message. "Internet Explorer cannot download / from help." and "Not able
to open this site." Is there a simple help and support repair tool, or a way
from the windows oem install disk?
 
NinjaVenom said:
I don't know how it happened, but if you choose help and support, you
get an error message. "Internet Explorer cannot download / from
help." and "Not able to open this site." Is there a simple help and
support repair tool, or a way from the windows oem install disk?
Click to expand...

Have you tried using Vista's System Restore feature? It works similar to
the same feature in XP and basically just restores settings. NOTE: System
Restore is not the repair feature in Vista setup.
 
This tool worked great. Thanks, dean-dean. I did searches with all kinds of
keywords and the article never came up at google, microsoft search, etc.
 
Dreamweaver installed, by chance? If so, see the following TechNote from Adobe:

Vista help system stops working when Dreamweaver is the default XML editor:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400789

See also:

Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista:
http://www.winhelponline.com/articles/171/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I don't know how it happened, but if you choose help and support, you get an
error message. "Internet Explorer cannot download / from help." and "Not able
to open this site." Is there a simple help and support repair tool, or a way
from the windows oem install disk?
 
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