J Jupiter Jones [MVP] Jul 2, 2003 #2 Dena; Factory Restore..No. System Restore..Yes. Start/All Programs/Accessories/System Tools/System Restore Select a date/time before issue started. You should install an antivirus application. Update it weekly. Run it at least weekly. For now Scan for Viruses Online: http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=IRLFIZTYMWPAZTJWUFJ
Dena; Factory Restore..No. System Restore..Yes. Start/All Programs/Accessories/System Tools/System Restore Select a date/time before issue started. You should install an antivirus application. Update it weekly. Run it at least weekly. For now Scan for Viruses Online: http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=IRLFIZTYMWPAZTJWUFJ
S Shenan T. Stanley Jul 2, 2003 #3 Dena said: I think I downloaded a virus, does XP have a factory restore? Click to expand... Start -> Help and Support -> search for "System Restore" Also.. Mentioning viruses: Advice on AntiVirus Software: http://www.fracas.net/newsgroups/generaladvice.html#antivirus or http://tinyurl.com/el9t You may want to look over the whole page. -- Shenan Stanley "Just trying to help" ------------------------- How to use XPs Help and Support http://tinyurl.com/fltf How to Use the Microsoft Product Support Newsgroups http://tinyurl.com/fkja How to use Google http://www.google.com/help/basics.html http://tinyurl.com/fkmc -------------------------
Dena said: I think I downloaded a virus, does XP have a factory restore? Click to expand... Start -> Help and Support -> search for "System Restore" Also.. Mentioning viruses: Advice on AntiVirus Software: http://www.fracas.net/newsgroups/generaladvice.html#antivirus or http://tinyurl.com/el9t You may want to look over the whole page. -- Shenan Stanley "Just trying to help" ------------------------- How to use XPs Help and Support http://tinyurl.com/fltf How to Use the Microsoft Product Support Newsgroups http://tinyurl.com/fkja How to use Google http://www.google.com/help/basics.html http://tinyurl.com/fkmc -------------------------
D D.Currie Jul 2, 2003 #4 But...depending on which files the virus infects, a system restore may do nothing at all.
G Guest Jul 5, 2003 #5 Get some decent antivirus software like Norton Antivirus 2003. Also, you can do a fresh install using your repair CD if its absolutely necessary. You may wish to turn off system restore if you are certain you have a virus as it may backup the virus!
Get some decent antivirus software like Norton Antivirus 2003. Also, you can do a fresh install using your repair CD if its absolutely necessary. You may wish to turn off system restore if you are certain you have a virus as it may backup the virus!