Hello
I do not know if you will have enough time to do this but at boot-up go to
Start>Run>(type) cmd>(type) shutdown -a
This will stop it from shutting down while you fix the problem
Check for the sasser worm
http://www.microsoft.com/security/incident/sasser.asp
Download & Run a free virus scanner
http://us.mcafee.com/root/mfs/default.asp?cid=9913
Download, Update & Run a free adware remover then delete any spies found
http://www.lavasoftusa.com/software/adaware/
Be sure to visit MS Windows Update site and download the updates this is for
your security and safety.
www.windowsupdate.com
The thing most people do not know is that after they buy a computer with
virus protection installed they have to go in and register and download the
updates and continue to update it or set it to auto update then after a
period of time the subscription will run out usually in 90-180 days at that
time they will have to purchase new protection either online or from a
retail store and at that time they will be able to update for a period of
365 days (1 year).
--
Hope This Helps
Haus
Not a MS-MVP
Not a MVP
Not nothing, just a good ole boy.
graham said:
just been to microsoft help and told my virus is not sasser so my xp home
turn on computer and all it does is keep restarting it self i have tryed
nortons solution for sasser but cant get to windows desktop to change remote
shut down i am using a friends pc at the momment can any one help also cant
get to safe mode i did have problems with it freezing just before it went
down completly
