Virus: a0050964.0xe

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

I have F-Secure Anti-Virus and it found a virus it can not disinfect.

It's in this directory:
C:\SYSTEM VOLUME
INFOMRATION\_RESTORE{FDF7E1BD-3514-4652-A0DC-09D8FF2520E1}\RP603\A0050964.0XE

I can't access that directory (even from a DOS prompt) as it keeps telling
me "access denied". Explorer doesn't even list that directy (and I have it
set to show all hidden files & directories).

Can anyone help me with this one?

Thanks, Jake
 
I am not expert on that product howevr most Anti-Virsus applications work on
the basis that an infected file may be valuable. Thus when the infection is
identified, the application will:-
a> Repair the infected file, removing the virus and making it safe to access
or
b> Quarantine the file on the basis that a repair or fix may be available at
some time in the future and it could be made safe or
c> Delete the file

On that basis the application will place all the infected files that it cann
repair into an archive folder: away from mostapplications rendering it safe
to use the PC. Think of it as imprisoning it behind bars, much as society
treats criminals. This may be why you cannot access the file.

Also the folder appears to be a System restore folder, which also cannot be
manipulated in explorer.

You should be able to access the 'backup' or 'quarantine' folders and then
delete the file. Or go to System restore and create a current restore
point, then go back to System Restore and 'delete all but the most recent
restore point'.

With all of this, your virus should be removed entirely.
 
Hi Jake,

It's in a System Restore point. To remove it, you will have to purge the
points. If you don't, it will eventually be purged on its own as new points
are created and old ones are removed. It is harmless there, as long as you
don't use that restore point.

There are three ways to easily remove restore points (you should not do this
selectively).

1) Start/run cleanmgr.exe (disk cleanup), there is a "clean up" button on
the "more options" tab to remove all but the newest restore point.

2) Control Panel/System/System Restore tab, go to settings and reduce the
amount of space allotted to System Restore. This will remove older restore
points, how many depends on how much space you require for a point, and how
much space you leave.

3) Control Panel/System/System Restore tab, click the "turn off system
restore on all drives" box. This will eliminate all restore points. Once
reenabled, the system will begin creating new ones. You should reboot in
between doing this.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Back
Top