Viewing Hidden Toolbars?

  • Thread starter Thread starter Liz
  • Start date Start date
L

Liz

I have two toolbars that I am unable to view - the Yahoo
bar and eBay's toolbar. I know a while back I ran Norton
AntiVirus and that's when the toolbars disappeared. They
seem to be installed, but I can't see them. I have
uninstalled and reinstalled them and the system thinks
they are there. What can I do?

Thanks
 
This is a classic symptom of spyware. Try as they may,
Norton Antivirus does not have the spyware thing down
yet. They just started detecting spyware this year.

You should go to www.lavasoftusa.com and download a copy
of Ad-Aware which is free. Install the program and at
the main screen, click on Check for updates. Next scan
your system and when it's finished scanning, click next
to see the scan results. At this page, if the boxes are
not all checked, right click on any checkbox and choose
Select All Objects. Hit next or finish to quarantine the
spyware. Repeat the process until it no longer finds any
spyware. If you find that you get to a point where it
will delete everything but just a stubborn few, go to
www.lavasoftsupport.com and post a message in their
forum. Someone will gladly help you to get rid of the
rest.

You will probably want to scan your system regularly as
spyware is a growing problem with no end in sight. Be
sure that each new day that you scan that you click on
Check for updates as they post updates frequently. Just
like an antivirus program, it will not detect newly
written spyware with old spyware tables.

Good Luck!
 
I did download that program and ran it and it cleaned up
quite a bit. My question is how do I get my toolbars back?

Thanks,
Liz
 
how many times did you scan? If only once, you likely
still have more to go. Like I said before, keep scanning
until you find no more. If you get to a point where
there are a stubborn few, then go to
www.lavasoftsupport.com and post a message there. That's
all they do is help people like you. If your toolbars
didn't come back, post them a message about that too.
 
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