validation/installation

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I recently started work at the church and when I went to update the windows
XP Professional system on one of the new computers I found it was a pirated
copy. It updated now to include update to SP2 but has now stopped allowing
logon at all. When a profile is clicked to logon it brings up an error
message saying something to the effect that it has an Authentication problem
then goes back to the logon screen without loading the selected profile. This
is the same for all profiles. I have purchased a copy to install but I need
to know how to do it without losing all the data that is on the machine as
well as the other programs. Do you know how to go about this. Please help me.
There is a lot of very important information on it.
 
Joe Peaceful said:
I recently started work at the church and when I went to update the windows
XP Professional system on one of the new computers I found it was a
pirated
copy. It updated now to include update to SP2 but has now stopped allowing
logon at all. When a profile is clicked to logon it brings up an error
message saying something to the effect that it has an Authentication
problem
then goes back to the logon screen without loading the selected profile.
This
is the same for all profiles. I have purchased a copy to install but I
need
to know how to do it without losing all the data that is on the machine as
well as the other programs. Do you know how to go about this. Please help
me.
There is a lot of very important information on it.
Click to expand...


There may be other ways, but my suggestion would be to boot into "safe
mode", but hitting <F8> several times during the startup procedure - once
started, you should at least be able to backup and/or copy all the important
information. Once done, either do an upgrade or repair installation using
the new CD/key you have purchased - hopefully all will be good, at worse,
you'll need to reload all the applications and the important information
files you backed up.
Good Luck and may the Guidance of the Lord help you through this difficult
task.
 
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