R
RobX
After I boot up my HP Laptop, the blue Win XP Welcome
screen comes up. In the past, the user accounts would
appear. Now this only comes up with the blue screen.
There is nothing to select and I can not go any further.
The mouse is still "alive" but there is nothing to click
on. I have tried ALT-TAB to see if there is another
window open, but this does not do anything. I have tried
starting in SAFE MODE, starting using last known good
config, but no luck. I have run diagnostics and the
hardware passes. Does anyone have ideas on what else I
might try?
screen comes up. In the past, the user accounts would
appear. Now this only comes up with the blue screen.
There is nothing to select and I can not go any further.
The mouse is still "alive" but there is nothing to click
on. I have tried ALT-TAB to see if there is another
window open, but this does not do anything. I have tried
starting in SAFE MODE, starting using last known good
config, but no luck. I have run diagnostics and the
hardware passes. Does anyone have ideas on what else I
might try?