User account help menu images missing

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Guest

Like most, I have jumped on the ad-ware/spyware bandwagon. As I result, I believe I have deleted an intergral part of the system that links images to the help menu in the "User Accounts" control panel windows, as all I get are the red "X" image unavailable graphic.

Although the system is working fine, I would like to restore the images if at all possible without having to do a complete reinstall. Any suggestions?

Thanks in advance.
 
In the Learn About "User Accounts" menu? May I have a screenshot pls. (to ramesh @ mvps.org)

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Like most, I have jumped on the ad-ware/spyware bandwagon. As I result, I believe I have deleted an intergral part of the system that links images to the help menu in the "User Accounts" control panel windows, as all I get are the red "X" image unavailable graphic.

Although the system is working fine, I would like to restore the images if at all possible without having to do a complete reinstall. Any suggestions?

Thanks in advance.
 
Yes, it occurs in the "Learn About" menu. It also occurs in the "Learn About" menus in subsequent layers for "Pick a Task" items as well. Main User Account screenshot being sent as requested.

Thanks
 
Saw the image. The user account pics are also shown as black squares right? And using Windows Classic theme?

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Yes, it occurs in the "Learn About" menu. It also occurs in the "Learn About" menus in subsequent layers for "Pick a Task" items as well. Main User Account screenshot being sent as requested.

Thanks
 
Type these commands in the RUN box:

REGSVR32 /i MSHTML
REGSVR32 SHIMGVW

Close and re-open the dialogs and keep us posted.

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Saw the image. The user account pics are also shown as black squares right? And using Windows Classic theme?

--
Ramesh - Microsoft MVP
Windows XP Shell/User
http://www.mvps.org/sramesh2k

AumHa VSOP: http://www.aumha.org

Yes, it occurs in the "Learn About" menu. It also occurs in the "Learn About" menus in subsequent layers for "Pick a Task" items as well. Main User Account screenshot being sent as requested.

Thanks
 
Problem solved! Thanks so much for your help. Don't know why they weren't showing, but glad the issue could be resolved so easily.

GB DC
 
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